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PARAGON REAL ESTATE GROUP - Real Estate Administrative Assistant Resume Example

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Sophia Morris
XXXX XXXXXXXXX XXX XXXX
Oakland, CA 94606
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Executive Summary
Experienced professional in Consumer Lending, Real Estate Marketing, Customer Service and Support with more than ten (10) years of experience in a fast-paced real estate environment. Track record of achieving exceptional results in sales staff support, troubleshooting, problem-solving, handling tasks with accuracy and, efficiency and excellent communication and analytical skills. California Real Estate Licensee.
Skills
  • Administration
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Marketing
  • Telecommunications
  • Judgment and Decision Making
  • Complex Problem Solving
Experience
Real Estate Administrative Assistant Nov 2004 －Present PARAGON REAL ESTATE GROUP San Francisco, CA
  • Provide reception and informational assistance, greet and assist telephone traffic, and process inquires.
  • Heavy emphasis on preparing presentations, proposals, spreadsheets, working with images (jpeg, bitmaps etc), maps and reports.
  • Limited emphasis on preparing correspondence.
  • Serve as information resource by conducting research, assembling data and performing special projects (i.e. market surveys, various Internet and research projects) that requires continual interaction with agents and the project.
  • Maintain firm calendar—schedule meetings, coordinate travel arrangements, and assist with on-site client functions—planning, preparing and executing function necessities.
  • Develop, maintain and update a mailing database to generate locally marketing reports.
  • Maintain and purge files and records—E.Sales, Outlook and CRM Database.
Credit Analyst (lender)/ Collections Officer Oct 1999 －Dec 2003 CITIBANK Toronto, ON
  • Performed credit analysis, investigation, preparation of credit application and approval of credit within applicable discretionary limits and through the interpretation and application of predefined credit policies and procedures.
  • Conducted analysis and decision on reassessments of declined application resulting from customer inquiries and missing information.
  • Approve or decline requests for credit limit increases or decreases, reinstatement of account privileges and brand conversions in accordance with bank policies and procedures.
  • Provided professional level of service on all telephone inquires related to credit decisions.
Collections Officer Jan 1992 －Aug 1998
  • Contacting cardholders regarding delinquent and/or over limit accounts through telephone calls and written correspondence.
  • Utilized International Bankcard System(IBS) to maintain concise and accurate cardholders information.
  • Recommended alternative strategies to assist cardholders in rectifying the situation at hand.
  • Negotiated payments arrangements to prevent account from moving to later state delinquency levels.
Education
Business Management/Marketing San Francisco, CA Golden Gate University
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Credit Analyst Collections Officer

Resume Details

This is a real resume for a Real Estate Administrative Assistant in Oakland, California with experience working for such companies as Paragon Real Estate Group, Citibank. This is one of the hundreds of Real Estate Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Real Estate Administrative Assistant resume.

Previous Companies:

  • PARAGON REAL ESTATE GROUP
  • CITIBANK

Previous Job Positions:

  • Real Estate Administrative Assistant
  • Credit Analyst
  • Collections Officer

Schools:

  • Golden Gate University

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