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The Boeing Company - Quality Manager Resume Example

Ldneonl L. Nhkiops
Professor: My philosophy is to teach students innovative methods, classroom strategies when using new instructional material. Also, to utilize experimental and interdisciplinary course content that will develop and enhance all aspects of the diversity/inclusion, and leadership fields. I will evaluate, teach and assess the different learning styles while presenting the material. The material will be presented using a variety of teaching methods and practices to motivate students to achieve their goals. I will instruct and support students to face the challenges in society and to keep current with their associated field by providing real world issues that will articulate the finer points of their learning. I will provide and devote quality time for practical and theoretical discussions, presentations and critical thinking to enhance their educational experience. Finally, my teaching style will offer a unique blend of a mixture of articles, reports, case studies, regular reviews and real life experiences.
  • Microsoft Certified, MS Office Suite, SQL, CAD, XHTML Coding/Programming basics
  • Aerospace experience with production software - Teradata, CATIA, ENOVIA
  • Boeing specific aerospace software - VELOCITY, OWI, NCM, REDARS, COGNOS, ISIS, CMIS
  • Judgment and Decision Making
  • Quality Control Analysis
  • Active Listening
  • Monitoring
  • Administration and Management
  • Clerical
  • Critical Thinking
  • Speaking
  • Complex Problem Solving
  • Time Management
  • Writing
  • English Language
  • Active Learning
  • Personnel and Human Resources
  • Instructing
  • Learning Strategies
  • Education and Training
  • Philosophy and Theology
Master of Science: Organizational Management/Project Management North Charleston, SC Charleston Southern University Dec 2017
Bachelor of Arts: Theology/Biblical Studies Lynchburg, VA Liberty University May 2015
Associate of Applied Science: Avionics Technology Montgomery, AL Community College of the Air Force Apr 1997
Quality Manager Jan 2018Current The Boeing Company North Charleston, SC
  • Performed cross functional assignments from fabrication, assembly and integration to delivery of the Dreamliner 787.
  • Generate Trend Analysis through statistical concepts, charts, graphs and data tables for Boeing South Carolina Site Leadership to gain insight on problematic processes and improper technician practices.
  • Maintain over 100 metrics to support BSC Site to ensure compliance with their Quality Management System.
  • Accommodated leaderships Ad Hoc Requests for data analysis in order to focus efforts to better train and develop their aerospace mechanics.
  • Implemented significant Process Improvements for Organizational Functional Review and Business Process Review that once took five people 40+ hours a week; now can be accomplished in less than four hours with one person.
  • Provided manufacturing visibility of nonconforming conditions which allows Quality Assurance insight to initiate root cause corrective action, mitigate behaviors and allow management to efficiently lead employees.
  • Instruct staff in quality control and analytical procedures.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Stop production if serious product defects are present.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Process Surveillance Monitor Jan 2013Jan 2018 The Boeing Company North Charleston, SC
  • Performed broad multifunctional responsibilities encompassing leadership of day to day operations.
  • Provided training, mentoring, and developing aircraft mechanics on Boeing processes.
  • Developed abilities in analyzing by pinpointing and correcting deficiencies, and delivering presentations, chart analysis, and histograms to management regarding overall performance.
  • Identify actual and potential problem areas, and implement solutions to ensure maximum effectiveness.
  • Monitor establishment activities to ensure adherence to all Boeing regulations, policies, specifications, procedures and processes.
  • Prepare detailed reports on audit findings.
  • Collect and analyze data related to defects.
  • Identify opportunities to improve the operation, maintenance, or efficiency of Boeing process systems.
Product Acceptance Specialist May 2011Jan 2013 The Boeing Company North Charleston, SC
  • Inspect work of aircraft mechanics performing maintenance, modification, or repair and overhaul of aircraft and aircraft mechanical systems to ensure adherence to standards and procedures.
  • Examine landing gear, tires, and exteriors of fuselage, wings, and engines for evidence of damage or corrosion and the need for repairs.
  • Inspect new, repaired, or modified aircraft to identify damage or defects and to assess airworthiness and conformance to standards, using checklists, hand tools, and test instruments.
  • Recommend changes in rules, policies, standards, and regulations, based on knowledge of operating conditions, aircraft improvements, and other factors.
CONFIGURATION MANAGER Jul 2007Dec 2011 SAIC Inc North Charleston, SC
  • Project Planning, execution, monitoring and resource balancing skills with ability to support a small business day to day operations.
  • Coordinated, negotiated and motivated outside vendors and resources in support of project deliverables.
  • Direct technicians, engineering designers or other technical support personnel as needed.
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
  • Provide training and support to system designers and users.
  • Operate data capture technology to import digitized documents into document management system.
  • Document technical functions and specifications for new or proposed content management systems.
  • Analyze, interpret, or disseminate system performance data.
  • Monitor regulatory activity to maintain compliance with records and document management laws.
  • Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow.
  • Collaborate with other departments, such as procurement, engineering, and quality assurance, to identify or qualify new suppliers.
SALES Apr 1997Jul 2007 MetLife North Charleston, SC
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Calculate premiums and establish payment method.
  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Select company that offers type of coverage requested by client to underwrite policy.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
  • Contact underwriter and submit forms to obtain binder coverage.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Master Sergeant Jan 1977Apr 1997 Charleston Air Force Base airpark North Charleston, SC
  • Set up and operate ground support and test equipment to perform functional flight tests of electrical and electronic systems.
  • Test and troubleshoot instruments, components, and assemblies, using circuit testers, oscilloscopes, or voltmeters.
  • Keep records of maintenance and repair work.
  • Lay out installation of aircraft assemblies and systems, following documentation such as blueprints, manuals, and wiring diagrams.
  • Interpret flight test data to diagnose malfunctions and systemic performance problems.
  • Adjust, repair, or replace malfunctioning components or assemblies, using hand tools or soldering irons.
  • Connect components to assemblies such as radio systems, instruments, magnetos, inverters, and in-flight refueling systems, using hand tools and soldering irons.
  • Monitor employees' work levels and review work performance.
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
  • Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
  • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
  • Instruct through lectures, discussions, and demonstrations in avionics.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Enforce all administration policies and rules governing students.
  • Assign and grade class work and homework.
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Resume Details

This is a real resume for a Quality Manager in NORTH CHARLESTON, South Carolina with experience working for such companies as The Boeing Company, Saic Inc, Metlife. This is one of the hundreds of Quality Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Quality Manager resume.

Previous Companies:

  • The Boeing Company
  • SAIC Inc
  • MetLife

Previous Job Positions:

  • Quality Manager
  • Sales


  • Charleston Southern University
  • Liberty University
  • Community College of the Air Force

Level of Education:

  • Master of Science
  • Bachelor of Arts
  • Associate of Applied Science

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