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Central Virginia Training Center - Quality Manager Resume Example

Ejnat L. Lfeaigztrd
XXX XXXXX XXXXX, Amherst, VA 24521
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Nurse with 23 years of experience.

Able to learn new tasks quickly. 

Represent establishment with friendly, professional demeanor at all times.

I have a background in long term care, skilled care and home health care.

I have experience in direct care nursing, supervision and in administration.

My diverse background of experiences allows me to bring many strengths to any job I work. 

I am a dedicated to my job and to the employer I work for. 

I have good attendance records and all past employee evaluations were above contributor. 

I am a team player and work well with others.

Skills
  • Customer and Personal Service
  • Social Perceptiveness
  • Active Listening
  • English Language
  • Education and Training
  • Critical Thinking
  • Reading Comprehension
  • Monitoring
  • Judgment and Decision Making
  • Writing
  • Active Learning
  • Instructing
  • Quality Control Analysis
  • Time Management
  • Computers and Electronics
Experience
Quality Manager/ Privacy & Compliance Officer Jan 2017Current Central Virginia Training Center Madison Heights, VA
  • Assist in development of policies, procedures and the methodology for the quality improvement program.
  • Ensure compliance with all State and Federal regulations for an ICF/IDD facility. 
  • Maintain current knowledge of Medicaide and Medicare standards.
  • Maintain CVTC HIPAA Privacy Manual.
  • Train new staff in quality management and HIPAA.
  • Prepare quarterly reports of health information breaches and transmit to DBHDS Privacy Officer.  
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with CVTC procedures.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Chair and coordinate Quality Indicator Committee meetings.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations, monthly/quarterly reports and Quality Indicator. 
  • Conduct searches to find needed information, using such sources as the Internet, the individuals medical records, facility forms and staff interviews.
  • Manage projects or contribute to committee or team work.
  • Co-chair the Restrictive Supports Sub-group.  Review documentation submitted for review to ensure it meets definition of state and federal guidelines for use of restraints in an ICF.
  • Active member of the Risk Management team, Pharmacy and Therapeutics Committee, Medication Event Review Team. Mortality Review team, Clinical Practices Committee and the UTI Prevention team.
  • Trained as a Abuse/Neglect investigator for DBHDS.
  • Member of Skin Care Team - make weekly rounds to monitor wounds and pressure ulcers.  Maintain current knowledge in current treatments and preventive measures. 
MDS Coordinator Aug 2012Jan 2017 Central Virginia Training Center Madison Heights, VA

Obtained and maintained certification as a Resident Assessment Coordinator

  • Completed all required Minimum Data Sets for all individuals in the Nursing facility in a timely and accurate manner.
  • Ensure assessments by other team members were completed within scheduled timeframe.
  • Input all data into jRaven and transmitted it to CMS per established timeframes.
  • Scheduled all MDS assessments and the team meetings to ensure they were within CMS guidelines.
  • Maintained and updated the CMS Roster Matrix.
  • Conducted clinical record reviews to ensure documentation supported skilled services provided and that MDS was accurate.
  • Created all Annual Nursing Care Plans and updated quarterly if needed.
  • Provided orientation to new staff and refresher to current staff as need in documentation.
  • Maintain accurate, detailed reports and records.
  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Registered Nurse Sep 1998Aug 2012 Central Virginia Training Center Madison Heights, VA
  • Monitor, record, and report symptoms or changes in patients' conditions.
  • Maintain accurate, detailed reports and records.
  • Record patients' medical information and vital signs.
  • Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.
  • Modify patient treatment plans as indicated by patients' responses and conditions.
  • Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit (Supervise 4-6 medication assistants)
  • Provide health care, first aid, immunizations.
  • Prepare patients for and assist with examinations or treatments.
  • Manage care for 20-30 individuals with ID/DD in a state facility.
  • Administered Enteral feedings  and medications via G-tube.
  • Provided wound assessments and wound care; participated as member of wound team when they were consulted on patients in my care.
  • Noted and transcribed physician's orders.
  • Scheduled consults and attended with the individual to appointments.
  • Participated as part of the Individual Support Team to ensure all care provided will transition to placement homes outside of CVTC.
Registered Nurses Dec 1995Sep 1998 Home Health, Inc Lovingston, VA
  • Instruct individuals and families on topics such as health education, disease prevention and develop health improvement programs.
  • Assess the needs of individuals, families, or communities, including assessment of individuals' home to identify potential health or safety problems.
  • Supervise all nurses (RN and LPN), PT, OT, SLP and home health aides in branch office of Home Health, Inc. 
  • Trained and Supervised manager of the Comprehensive Home Care, Inc. (personal care portion of Home Health, Inc.).
  • Reviewed all nursing assessments to ensure service provided meet guidelines on CMS.
  • Participated in interviewing potential employees, supervision and administrative action of current employees.
  • Assisted in the development of the Policy and Procedure Manual for the business.
  • Maintained current knowledge of state and federal guidelines governing home health agencies.
  • Maintained open communication with physicians to ensure outcomes were achieved for patients under our care.
Registered Nurse/ Comprehensive Care Manager Dec 1994Dec 1995 Home Health Inc. Lovingston, VA
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling for personal care aides.
  • Provided case management to patients in their homes.
  • Completed comprehensive assessment, developed a care plan based on assessment, coordinated services between multiple disciplines in order to meet those needs.
  • Provided direct care visits - included venipuncture, IV management, teaching, Foley care, diabetic management, colostomy care, enteral tube feedings, wound care and multiple other nursing services.
  • Supervised the Comprehensive Care portion of the company including assessing all new admissions, developed plan of care and coordinated services to meet the needs of the patient.
  • Maintained current knowledge of the Medicaid program.
  • Supervised all personal care aides.
  • Made follow-up visits to each home to ensure services were being provided as planned; no changes were needed in care plan and aides were following plan of care.


Education
Diploma : Registered Nruse May 1994 Lynchburg General Hospital: School of Nursing Lynchburg, VA
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Resume Details

This is a real resume for a Quality Manager in Amherst, Virginia with experience working for such companies as Central Virginia Training Center, Home Health Inc. This is one of the hundreds of Quality Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Quality Manager resume.

Previous Companies:

  • Central Virginia Training Center
  • Home Health Inc

Previous Job Positions:

  • Quality Manager
  • Mds Coordinator
  • Registered Nurse
  • Registered Nurses

Schools:

  • Lynchburg General Hospital: School of Nursing

Level of Education:

  • Diploma

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