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Royston Llc - Quality Control Resume Example

Anna Gonzales
Professional Summary
  • Clerical
  • Time Management
  • Customer and Personal Service
  • Equipment Selection
  • Proficient in Microsoft Excel
  • Trained in Basic First Aid
  • CPR and AED Certified
Quality Control Oct 2004Present Royston LLC Royston, GA
  • Collect and analyze production samples to evaluate quality.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Stop production if serious product defects are present.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Create and implement inspection and testing criteria or procedures.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Inspection of all products, and preparing them for shipping
  • Created quality sheets for each line 3.
  • Compare engineer drawings with actual product.
  • Assist leaders with packing customer orders to ensure on time shipments.
Customer Service Jul 2009Jul 2010 Royston LLC Royston, GA
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Responsible for taking CADdrawings and comparing them to surveys, and store managers orders.  
  • Responsible for orders arriving on time at job sites.  
  • Answer phone calls relating to all areas of product installation.
  • Keep records of product arriving at designated sight to ensure it arrived at the proper time.
Unit Secretary/Social Service Representative Apr 1996Apr 1998 Brown Memorial Convalescent Home Royston, GA
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Record height or weight of patients.
  • Provide information such as directions, visiting hours, or patient status information to visitors or callers.
  • Explain medical instructions to patients or family members.
Office Manager Jan 1994Jan 1996 Amerigas Royston, GA
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
High School Diploma Jun 1988 Franklin County High School Carnesville, GA
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Resume Details

This is a real resume for a Quality Control in Royston, Georgia with experience working for such companies as Royston Llc, Brown Memorial Convalescent Home, Amerigas. This is one of the hundreds of Quality Control resumes available on our site for free. Use these resumes as templates to get help creating the best Quality Control resume.

Previous Companies:

  • Royston LLC
  • Brown Memorial Convalescent Home
  • Amerigas

Previous Job Positions:

  • Quality Control
  • Customer Service
  • Unit Secretary
  • Social Service Representative
  • Office Manager


  • Franklin County High School

Level of Education:

  • High School Diploma

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