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BMS Management - Quality Assurance Supervisor Resume Example

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Joseph Clark
XXXX XXXXXXXX XXXXX, Fort Worth , TX 76262
Professional Summary

Responsible individual proficient in working with children and with the public . Passionate and motivated, with a drive for excellence. 5 years working as a Nanny and Over 15 years dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Quality Assurance Supervisor Jun 2008Present BMS Management/BMS Cat Fort Worth, TX

  • Establish and implement policies, goals, objectives, and procedures.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Resolve customer complaints.
  • Prepare and submit detailed and summary reports to designated supervisors.
  • Train and educate dispatchers to make sure we are providing excellent service to our clients.
Nanny Mar 2010Aug 2014 Heather Frazier Keller , Tx
  • Regulate children's rest periods and nap schedules.
  • Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks.
  • Transport children to schools, social outings, and medical appointments.
  • Responsible for the well being of the children including emotional comfort as well.
  • Help prepare and serve nutritionally balanced meals and snacks for children.
Phone Banker Aug 2005May 2008 Wells Fargo Bank Westlake, TX
  • Resolve problems or discrepancies concerning customers' accounts.
  • Reponsible to handle 100-120 inbound calls a day while maintaining a high level of customer satisfaction.
  • Thrive on customer interaction and never miss an opportunity to enhance the customer's relationship with Wells Fargo by marketing new products and services.
  • Responsible to achieve aggressive sales goals which are measure daily.
GED : Basics Aug 1999 Detamc Education Center Wichita , KS
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Resume Details

This is a real resume for a Quality Assurance Supervisor in Fort Worth, Texas with experience working for such companies as Bms Management, Bms Cat, Heather Frazier. This is one of the hundreds of Quality Assurance Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Quality Assurance Supervisor resume.

Previous Companies:

  • BMS Management
  • BMS Cat
  • Heather Frazier

Previous Job Positions:

  • Quality Assurance Supervisor
  • Nanny
  • Phone Banker


  • Detamc Education Center

Level of Education:

  • GED

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