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XLC Services - Quality Assistant Resume Example

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James Miller
XXX XXXXXX XXXXXXX XX X X , Cincinnati , OH 45203 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Seeking a customer service position utilizing ten years experience in client relations, administrative and management skills
Skills
  • 25 WPM typing speed     
  • Microsoft Windows proficient
  • Multi-line phone talent
  • Exceptional communication skills
  • Quick learner
  • Flexible
Experience
Quality Assistant/Trainer 09/2006 to 05/2014
XLC Services Cincinnati, OH
  • Responsible for leading a team to complete inspection; verifying measurements and defects
  • Assemble baby products and toiletries in a fast-paced manufacturing environment
  • Ensure each product meets high standards of quality and durability for panel testing
  • Pay attention to detail, accuracy and promote team atmosphere
  • Provided training for new employees; serve as a leader/mentor
Presser/Inspector 10/2000 to 04/2001
Appearance Plus Cincinnati, OH
  • Activated pressing machine to remove wrinkles from garments; shaped, formed, or patched articles as needed
  • Monitored and adjusted machine controls to regulate temperature and pressure of rollers, ironing shoe, or plates, according to specifications
  • Installed, and adjusted machine components, including pressing forms, rollers, and guides, according to pressing instructions, using hoist and hand tools
  • Applied cleaning solvents, and brushed materials made of suede, leather, and felt, to remove spots, and raise and smooth nap
  • Shrinked, stretched, or blocked articles by hand to conform to original measurements, using forms, blocks, and steam
Screener/Receptionist 02/1999 to 02/2000
Ohio Blood Plasma Inc. Cincinnati, OH
  • Interviewed patients to obtain medical information and measure their vital signs and weight
  • Escorted patients to examination rooms and prepare them by taking temperature, blood pressure, and finger sticks
  • Recorded patients' medical history, vital statistics and information such as test results in medical records
Customer Service Representative 06/2004
Berkley Premium Nutraceuticals Cincinnati, OH
  • Confered with customers by telephone or in person in order to provide information about products and services to take orders
  • Refered unresolved customers grievances to designated departments for further investigation
  • Completed contract forms
  • Solicited sale of new or additional services or products
Education/Training
Practical Nursing Aug 2015 Antonelli College - Cincinnati, OH
Accelerated Call Center Education Customer Service (A.C.E.) Sep 2007 Urban League of Greater Cincinnati - Cincinnati, OH
Certificate of Completion-Nurse Aide Training Jul 2002 Cincinnati State - Cincinnati, OH
Computer Training-Microsoft Word, Excel & power Point Feb 2001 CMHA-Bridges - Cincinnati, OH
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Resume Details

This is a real resume for a Quality Assistant in Cincinnati, Ohio with experience working for such companies as Xlc Services, Appearance Plus, Ohio Blood Plasma Inc. This is one of the hundreds of Quality Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Quality Assistant resume.

Previous Companies:

  • XLC Services
  • Appearance Plus
  • Ohio Blood Plasma Inc

Previous Job Positions:

  • Quality Assistant
  • Trainer
  • Presser
  • Inspector
  • Screener

Schools:

  • Antonelli College
  • Urban League of Greater Cincinnati
  • Cincinnati State
  • CMHA-Bridges

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