Memorial University Medical Center - Quality and Education Manager Medical Surgical Division Resume Example

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Harper Bailey

Professional Summary

Accomplished and energetic registered nurse with experience in quality and regulatory requirements. Motivated leader with strong organizational and prioritization abilities. Proven ability to build positive relationships with patients, families, team members and other medical professionals.

Skills

Administration and Management Critical Thinking Judgment and Decision Making Time Management Quality Metric Analysis Active Listening

Experience

Quality and Education Manager--Medical Surgical Division Feb 2013－Aug 2013 Memorial University Medical Center － Savannah, GA

Maintain quality score card with metrics for 7 different Medical-Surgical units.
Collaborate with unit managers on action plans for performance improvement.
Managed 3 Medical-Surgical clinicians schedules and oversight of educational curriculum provided to team members within the division.
Coordinated Medical-Surgical Nurse Residency program biannually, including the interview and hiring process.
Serve as Provision of Care Subcommittee chair for Joint Commission Survey Readiness.
Lead or co-lead of Restraint, Plan of Care and Crash Cart Work Groups for performance improvement.
Review and revise departmental and organizational policies conferring with regulatory officer and frontline team members as necessary.

Clinical Nurse Manager Jan 2010－Feb 2013 Memorial University Medical Center － Savannah, GA

Reviewed unit financial statements, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managed staff, preparing work schedules and assigning specific duties.
Directed and coordinate unit financial and budget activities to increase efficiency.
Determined staffing requirements, and interview, hire and appoint preceptors for team members.
Conducted employee evaluations for 60 team members in alternating years.
Deemed team members competent yearly in processes and procedures needed to provide safe quality care.
Led planning, goal and objective obtainment for the Diabetic Task Force as chair person.
Maintained up to date knowledge of state and regulatory requirements regarding Discharge and Transfer.
Reviewed and approved time sheets for processing by payroll department.

Quality and Outcomes Manager: Medical Surgical and Behavioral Health Division Aug 2013 Memorial University Medical Center － Savannah, GA

Maintain quality scorecard for 9 units.
Collaborate with physicians and unit manager for performance improvement action plans to meet Hosptial Based Inpatient Psychiatric Services measures.

Education