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Zero Variance - Quality Analyst Resume Example

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Audrey Patterson
XXXXX XXXXXX XXXXXXX XXX, Underwood, MN 56586
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned in customer service with more than 5+ years of experience in fast-paced office environment. Excellent customer service and computer skills.

Skills
  • Active Listening
  • Critical Thinking
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Clerical
  • Computers and Electronics
  • Customer and Personal Service
Experience
Quality Analyst Sep 2006Jan 2013 Zero Variance Fergus Falls, MN
  • Evaluate telephone calls for quality control issues to increase performance and protect the clients brand.
  • Assisted management with special projects for clients to improve consumer satisfaction.
  • Communication with clients to ensure marketing strategy was on point.
Sales Sep 2004Sep 2006 Dave Peters Jewelers Fergus Falls, MN
  • Maintained and repaired jewelry for customers.
  • Resolve customer complaints regarding sales and service.
  • Assisted customers with purchases.
Shift Leader Jun 2001Nov 2001 A & W Restaurant Alexandria, MN
  • Enforce safety and sanitation regulations.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Helped customers with orders and any problems that arose.
Education
Associate of Applied Science : Paralegal Dec 2014 Minnesota State Community and Technical College Fergus Falls, MN
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Resume Details

This is a real resume for a Quality Analyst in Underwood, Minnesota with experience working for such companies as Zero Variance, Dave Peters Jewelers, A & W Restaurant. This is one of the hundreds of Quality Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Quality Analyst resume.

Previous Companies:

  • Zero Variance
  • Dave Peters Jewelers
  • A & W Restaurant

Previous Job Positions:

  • Quality Analyst
  • Sales
  • Shift Leader

Schools:

  • Minnesota State Community and Technical College

Level of Education:

  • Associate of Applied Science

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