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Maricopa Integrated Health Care Systems - Psychiatric Social Worker Resume Example

Alexa Coleman
Professional Summary

Seasoned Social Worker with more than 13  years of experience in fast-paced out patient environment. Excellent communication and writing skills. Track record of achieving exceptional results in interviewing , assessing, and counseling patient's and client's.

  • Job Related Skills
  • Proficient in software programs including: Microsoft Office, Word, Excel, Access.
  • Team Player.
  • Active Listening
  • Speaking
  • Critical Thinking
  • Coordination
  • Complex Problem Solving
Psychiatric Social worker Nov 2015Present Maricopa Integrated Health Care Systems Phoenix, AZ
  • Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
  • Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
  • Monitor, evaluate, and record client progress with respect to treatment goals.
  • Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
  • Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
Clinical Coordinator Choices May 2014Nov 2015
  • Terros
  • Monitors and evaluates Case Manager's and Rehab Specialists overall performance.
  • Provides clinical oversight to services provided, assessments conducted, service plans developed for all clients on the team.
  • Guides team members in determining substance abuse needs, housing needs, and all behavioral health needs.
  • Reviews and signs off on assessments and service plans. monitors documentation, and all communication with judicial officers, probation, parole, and all outside service agencies involved with the client.
  • Monitors all direct reports and provides clinical supervision, mentoring, and consultation of daily clinical operations
Case Administrator Choices Network of Arizona Aug 2013May 2014 Non Title XIX Phoenix, AZ
  • Work collaboratively with the clinic medical staff to communicate and coordinate services for Non Title XIX recipients
  • Assist clinic medical staff with activities related to Court Ordered Treatment, amendments, and petitions
  • Assist clinic medical staff with triage of Non Title XIX recipients presenting in crisis at the clinic
  • Assist clinic medical staff with missed appointments, scheduling appointments, and follow-up with no shows for Non Title XIX recipients
  • Phone and Face to Face contact with Non Title XIX recipients
  • Assist clinic medical staff and Non Title XIX recipients in finding community resources related to treatment and need
  • Serve as a point of contact to ensure ongoing collaboration and communication of appropriate clinical information with crisis, UPC, RRC, private hospitals and MIHS.
  • Maintain clinical record of Non Title XIX recipient and ensure all documents are up to date in electronic record as well as paper chart
  • Ensure confidentiality of verbal and written Non Title XIX recipient information, in accordance with HIPPA standards and network policy
  • Adheres to the legal/ethical/ professional guidelines adopted by Choices Network of Arizona.
Case Manager Choices Network Sep 2009Aug 2013 Choices Network of Arizona Phoenix, AZ
  • Work collaboratively with clinical team to engage client in behavioral health services.
  • Provide case management services including assessment and service planning, and identifying the need for further services.
  • Ensure the development and implementation of transition, discharge, and after care plans.
  • Collaborate with client, family, and clinical team to implement effective service plan.
  • Maintain and document the activities performed as part of the service delivery process.
  • Provide ongoing evaluations of the effectiveness of treatment through assessment of the client and input from family and clinical team.
  • Pursue best practice outcomes for persons with mental illness including education, employment, independent housing, and community resources.
Child Protective Services Ongoing Case Manager II Sep 2002Oct 2009 Child Welfare Training Institute Phoenix, AZ
  • Participated in and successfully completed the Child Welfare Training Institute.
  • Interviewed children, adolescents and families.
  • Worked with families on family reunification goals.
  • Collaborated with local and out-of-state agencies, and police departments.
  • Attended Report and Review Hearings, Permanency Hearings, and prepared court documentation for these hearings.
  • Removed and sheltered children of all age groups.
  • Prepared files and documentation for all cases.
  • Communicated and visited with children, families, and placements.
  • Conducted staffings and participated in Child and Family Team meetings.
  • Conducted Investigations on cases. Child Protective Services Investigative Case Manager III
  • Investigated child abuse referrals and identified risk and assessed safety of children living in their homes.
  • Interviewed children, parents and collateral contacts.
  • Investigated allegations of physical, sexual, and emotional abuse, as well as cases involving domestic violence, poverty, and substance abuse.
  • Attended court hearings and prepared court documents.
  • Documented all case contacts in CHILDS data base system.
  • Maintained professional relationships with other government officials such as, judges, attorneys, and law enforcement.
  • Maintained working relationship with ongoing contracted service providers such as Value Options (now Magellan) and Juvenile Probation.
  • Wrote detailed reports provided to the court.
Title IV- E Masters Level Intern May 2005May 2006 IV- E Phoenix, AZ
  • Collected, compiled, and created resource directory for new case managers.
  • Participated in meetings addressing needs of Title IV E Waiver program.
  • Assisted and completed case closures for investigative units.
  • Participated in case reviews for investigative units.
  • Provided guidance and supervision to new case managers.
  • Assisted other offices in taking overflow reports.
  • Collected and analyzed data for research project. Child Protective Services Investigative Unit Supervisor
  • Monitored workload by identifying needs and available resources for workers.
  • Completed case reviews with assigned workers.
  • Attended and participated in management meetings, trainings, and conferences.
  • Discussed Child Welfare policy and procedure in public realm.
  • Managed own case load as needed.
  • Managed seven workers.
  • Provided Clinical Supervision.
  • Participated in community development.
Bachelors May 2002 Arizona State University West Phoenix, AZ, US
  • 01/00-05/02 Arizona State University West Phoenix, AZ.
  • Bachelors Degree in Social Work, BSW.
  • Graduated cum laude.
  • Additional concentrations include Women's Studies.
Masters : Social Work Arizona State University West Phoenix, AZ, US
  • 5/05-5/06 Arizona State University West Phoenix, AZ.
  • Masters Degree in Social Work, MSW Advanced Standing.
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Resume Details

This is a real resume for a Psychiatric Social worker in Phoenix, Arizona with experience working for such companies as Maricopa Integrated Health Care Systems, Non Title Xix, Choices Network Of Arizona. This is one of the hundreds of Psychiatric Social worker resumes available on our site for free. Use these resumes as templates to get help creating the best Psychiatric Social worker resume.

Previous Companies:

  • Maricopa Integrated Health Care Systems
  • Non Title XIX
  • Choices Network of Arizona

Previous Job Positions:

  • Psychiatric Social worker
  • Clinical Coordinator Choices
  • Case Administrator Choices Network of Arizona
  • Case Manager Choices Network
  • Child Protective Services Ongoing Case Manager II


  • Arizona State University West

Level of Education:

  • Bachelors
  • Masters

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