Coosa Valley Respiratory & Home Medical Pst Resume Sample

Christian Roberts

XXXX XXXXXXX XXXXX XXXXX, Alexander City, AL 35010

Ph: XXXXXXXXXX

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Professional Summary

Friendly and enthusiastic sales manager with 9 years of specialization in durable medical equipment. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Sales and Marketing
Customer and Personal Service

Active Listening
Critical Thinking

Communications and Media
Persuasion

Social Perceptiveness
Judgment and Decision Making

Experience

PST/Marketing Jan 2013－Present Coosa Valley Respiratory & Home Medical － Sylacauga, AL

Solicit sales of new or additional services or products.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Refer unresolved customer grievances to designated departments for further investigation.

Marketing Executive May 2011－Present Duckett Fishing － Guntersville, AL

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.

Select products or accessories to be displayed at trade or special production shows.

Marketing May 2009－Present Sylacauga Marine － Sylacauga, AL

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.

Select products or accessories to be displayed at trade or special production shows.

Cpap Technician,Patient Service Technician/Marketing Aug 2009－Aug 2011 Coosa Valley Respiratory & Home Medical － Sylacauga, AL

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Solicit sales of new or additional services or products.

Review insurance policy terms to determine whether a particular loss is covered by insurance.
Delivered and set up continuous positive airway pressure devices.
Assisted patients with proper fitting of continuous positive airway pressure masks.

Education