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Jackson Thompson

XXX XXXXXXXX XXXX XXXX, Lawrenceville, GA 30043

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Ph: XXXXXXXXXXXX

Professional Summary

Responsible Network Technician proficient in maintenance and replacement of equipment and monitoring along with administration of devices. Passionate and motivated, with a drive for excellence. 15 years in IT Systems Operation and Management positions.

Skills

Critical Thinking
Time Management

Complex Problem Solving
Computers and Electronics

Systems Analysis
Law and Government

Operations Analysis
Foreign Language

Technology Design
Installation

Troubleshooting

Experience

PSS WPS Aug 2014－Present AEGIS World McLean, VA.

(Secret Clearance) DOS (On call Status).
Personnel asset protection on a Government Contract OCONUS.

Route Clearance Combat Engineer Jan 2012－Present Florida Army Reserve West Palm Beach, Florida

PSO Officer Mar 2014－Jan 2015 Alutiiq Doral, FL.

(TS Clearance) Homeland Security.
Responsible for several duties but not limited to access control points for vehicles and personnel through ID Badge identification - Overall physical security of the exterior and interior of a GSA Government Bldg. Bio Metrics Visibility.
Maintained all CCTV devices to include maintenance, replacement.
Demonstrate clear and concise verbal and written communication with the client along with visitors conducting normal work activities.

Network Technician Jan 2012－Feb 2013 Insight Global Vienna, VA.

(Secret Clearance) DOD.
Responsible for system network connectivity to include installation of communication lines, equipment, Keystone Jacks, Fiber lines, Cat 6 lines along with RJ11 termination and testing.
Configures routers, switches, servers, analyzes network performance, applies patches to servers and systems.
Installed racks within the communication closet for placement of new routers and switches a Cisco Product.
Installation CISCO devices from 3750 Series 2960-S Series. Placement of UCS 5108 Blade Server devices which included old blades, power supplies, fans, network modules.
Configurations were conducted by FBI IT Technicians mainly it was their secure network protocols.

Communications IT Manager Jun 2010－Jul 2012 IAPWS Cape Canaveral, FL.

(TS Clearance) OGA.
As the Communications Project Manager and the senior Information Technology Specialist, I provided direct oversight on the daily operations of computers that either functioned as a stand-alone single processor computer system that supported the Iraq contract which is administered by a staff of 12 IT Specialists.
Providing support as the office authority concerning the capabilities and potential of online applications and individual microcomputer programs used to support the requirements per the Service Level Agreement (SLA) Contract requires the unit's mobility within the country to closely follow-up on all Forward Operating Base (FOB) infrastructure build outs.
Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
Replacement of CISCO Catalyst 2960 LAN switches. Monitored administrated the Bluecoat firewall on station.
My overall responsibility was to service as the local area network (LAN) and wide area network (WAN) subject matter expert for classified unclassified networks being utilized by the division.
Purchased equipment and supplies for each individual site through our purchasing, logistical software called MAXIMO.
Conducted weekly meetings with the Project Manager, Cotar, Support Personnel concerning budgeting analyst and expenditures.

Infantry Platoon SGT Jan 2003－Jan 2012 Georgia National Guard Douglassville , Ga

Long Range Reconnaissance) H Co 121st.
Inf.
Airborne / Douglasville, Georgia / Honorable Discharge RE1a.

Security Operator /Team Lead Jan 2008－Jan 2010 MVM, Inc Ashburn, VA.

(Secret Clearance) OGA.
I worked directly with customers to customize services to meet specific customer requirements in support of personnel and property asset force protection contract in IRAQ (Govt.
Contract).
I maintained constant OPSEC and during the late night hour maintained access control of the housing of the systems.
Accountable for access entry of US & Foreign vehicles and personnel with proper identification.
Maintained accountability of weapon access control points and entries.
Conducted mobile patrolling of different sectors depending of assignment location.
Verified personal identification within secured entry points along with CCTV panning devices maintenance and replacement.

System Administrator - UNIX Jan 2002－Jan 2009 AT&T Atlanta, GA.

Maintained 24/7 coverage for internal customer's end users & external as well who used AT&T as their provider.
Diagnosed and resolved system problems by analyzing a variety of conditions, problems and issues regarding hardware, software and networks.
Resolves complex processing issues and error conditions requiring complex processing software changes.
Configured, installed, repaired, and/or maintained computer networks, desktops and mainframe operating systems.
Worked on DNS updates and removals such as MX records and reverse IP Records engaged in several outages that required not only systems experience but also networking knowledge as well.
Replacement and maintenance of Cisco 5108 Series Chassis to include the M2 Blades that are shipped with the equipment.
Password resets, maintained support with Senior SUN Engineers who would replace memory blades on SUN Servers - UNIX platforms.
Configured, installed, repaired and maintained computer networks, desktops and mainframe operating systems.

Platoon Sgt Jan 1994－Jan 2003 Marine Corp Reserve Montgomery , AL

3/23 Infantry / Montgomery AL / Honorable Discharge RE1a.

Correctional Officer Jan 1993－Jan 1994 US Federal Penitentiary Atlanta, Georgia

Federal Bureau of Prisons - (Secret Clearance) DOD.
As a correctional officer my primary duties were mainly in the prison walls - Responsible for oversight of personnel who have been arrested or are serving sentences after being convicted of a crime.
Other duties which were not defined but developed as time went by during my tenure, since I could speak a second language.
I was assigned to our Spanish speaking group to facilitate with the language barrier from our English to Spanish and vice versa inmates.
Facilitated investigations, searches of cells, work areas for any contra-bands.

Platoon Sgt. Infantry Unit Jan 1987－Jan 1991 US Marine Corp 3rd Bat. 2nd Mar Jacksonville, NC.

Platoon Sergeant - (Secret Clearance) DOD.
Responsible for a platoon of 30 Infantry Marines - I was accountable for training, equipment, personnel.
Conducted training development and outlines for future and continuous movement of our battle unit.
I managed multiple projects for our Company Commander and the Executive Officer a little over 5 years - Time management was my greatest challenge with at times MIN.
Utilized my experience and leadership to instruct others to assist with the operational orders along with counter insurgency protection of US assets abroad - during overseas deployments.
I maintained and conducted, instructed several weapon ranges for the unit for qualification for the each fiscal year.