Volt Workforce Solutions - Program Manager Resume Example

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Sofia Cox
XXXXX XXXX XXXXX XXX , Fontana , CA 92337 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXX
Summary
A self-directed, highly motivated and energetic manager with strong organizational, communication, and interpersonal skills.  Flexible, while maintaining control of multiple projects and rapidly changing priorities.  Pro-active leader with a demonstrated ability to manage challenging situations.
Experience
PROGRAM MANAGER 02/2012 to Present
Volt Workforce Solutions Rancho Cucamonga, CA

Evolution Fresh, 11/2012 - present

  • Converted temporary Employees from incumbent supplier and ramped up headcount from 40 to 140
  • Supervised Employees at two separate locations and maintained service continuity while Customer went through a major relocation
  • Ensure high customer satisfaction through development of exceptional working relationships with managers, supervisors and end users
  • Provide weekly and monthly hours/spend reports

Mission Plastics, 11/2010 - 1/2012 with Kelly Services, 2/2012 - 10/2012 with Volt

  • Managed Volt Employees and recruiting at Mission Plastics
ONSITE SUPERVISOR, SR. RECRUITER 02/2003 to 02/2012
Kelly Services
  • Managed on-site temporary staff at AutoZone, Ross Dress for Less, Watson Pharmaceuticals, Wells Fargo Home Mortgage, RR Donnelley, Borders Books, Superior Communications, Monoprice and Mission Plastics
  • Partnered with Customer and hiring managers to understand staffing needs and facilitate the process for acquiring temporary staff including on-site recruiting
  • Managed the temporary workforce including on and off-boarding, conducting reviews, benefit explanations, coaching, counseling, terminations, co-employment, harassment investigations, exit interviews and worker's compensation.  Held monthly meetings to recognize superior performers and provide monthly updates to staff
  • Managed overall account P&L, analyzed monthly financial statements and implemented strategies to increase profitability
  • Prepared and presented routine business reviews
  • Reduced worker's comp claims by partnering with safety manager to decrease injuries
SALES AND LEASING CONSULTANT 10/2002 to 01/2003
Friendly Chevrolet Dallas, TX
SALES AND LEASING CONSULTANT 02/2002 to 10/2002
Marine Chevrolet/Oldsmobile/Cadillac Jacksonville, NC
VERIFIER 05/2001 to 01/2002
E-Commerce Support Center Inc Jacksonville, NC
FACILITATOR 2nd Shift Final Assembly 07/2000 to 04/2001
GE Aircraft Engines WCO Ontario, CA
  • Managed daily job assignments and distributed workload for a team of 30 technicians to ensure engine turn around times were consistent with scheduled shipment dates
  • Created matrices and used Six Sigma tools to improve processes related to turn around times and labor hours
  • Employee Vouchering Time and Attendance
KMS SITE SUPERVISOR at GE Aircraft Engines 01/1999 to 06/2000
Kelly Management Services CA
  • Promoted to Supervisor during downsizing while maintaining service continuity and employee support
  • Implemented cross training program to maximize flexibility of existing staff for cost saving and productivity improvement
  • Time card preparation, time off approval/coverage coordination, first level conflict resolution, safety coordination/training
CUSTOMER SERVICE ASSOCIATE 07/1998 to 12/1998
Lowe's Home Improvement Warehouse Jacksonville, NC
SIGNALS INTELLIGENCE ANALYST 10/1989 to 07/1998
United States Marine Corps
  • Received, transcribed, translated, and analyzed intelligence data utilizing radios and complex antennas
  • Marine Security Guard - Provided National Security for State Department personnel and property while in Cairo, Egypt and San Salvador, El Salvador
  • Radio Reconnaissance - 24th Marine Expeditionary Unit USS Guam

Education
Have completed 40 hours toward BS: Business Administration University of Phoenix -
Various Military Schools to Include - Basic Spanish – Defense Language Institute - Monterey, CA
Radio/Telephone Cryptologic Voice Processing – Goodfellow AFB
Marine Security Guard School – Quantico, VA
Amphibious Reconnaissance School - Ft. Story, VA
Jump School - Ft. Benin, GA
Apprentice Level Analytical Report Writing Course - Goodfellow AFB
Sergeant's Course – Camp Lejeune, NC
Survive Evade Resist Escape (SERE) - Brunswick, ME

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About this resume

Program Manager FROM Fontana , California RESUME

This is a resume for a Program Manager in Fontana, California with experience working for such companies as Volt Workforce Solutions and Kelly Services. The grade for this resume is 0 and is one of hundreds of Program Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Program Manager resume.

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School Attended
University of Phoenix