The Centers Inc - program assistant Resume Example

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Mia Cook

XXXX XXXX XXXX XXX, OCALA, FL 34470

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Ph: XXXXXXXXXXXX

Summary

Ambitious and responsible worker eager to begin an entry-level position where I can utilize my organizational and time-management skills to help better the company. Perfect for the office looking for an outgoing person with integrity beyond reproach, quick thinker, and great under pressure. I'm looking for a job that values teamwork ethic. I have excellent phone skills and can manage a multiline phone system. I have a patience with people from all walks of life.

Skills

Experience

Jul 2013－Present

Continuing my education to get further down the road toward my career aspirations.
I really like listening to people and helping them with their problems.

program assistant Dec 2002－Jul 2013 The Centers Inc Ocala

Answer multi-lined phone with paging system for the entire complex consisting of eight buildings that you could transfer calls to, assisted with paperwork for incoming patients; help keep families informed as much as legally possible i.e., within the Laws of HIPPA.
communicated with the Emergency Services Dept.
for all adolescents that came in to be seen.
Typed and or filed whatever as instructed by supervisor, made trips to the Court House to file papers for Mental Health Court.
In the Emergency Services Department completed everything from logging a person in to taking their personal inventory, helping them fill out paperwork.
Check completed work for spelling, grammar, punctuation, and format.

Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.

Gather, register, and arrange the material to be typed, following instructions.

Print and makes copies of work.
Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.

Transmit work electronically to other locations.

Address envelopes or prepare envelope labels, using typewriter or computer.

Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.

Billing Specialist

Trained all the young ladies that took over my old position of Billing Specialist, they then wound up with 3 girls on day shift, 1 on 4-12 shift and 1 on the midnight to 8am shift.
Did all collecting data and inputting the charges responsible for follow-up with Insurance companies for those people who came in over the night shift, at times even reporting clinical information to the insurance company's as needed.
Kept a running tally of how many patients we had on each Unit for adequate staff to patient ratio.
Also during my tenure at The Centers was a scheduled appointments for people needing our services for one thing or another, as we helped those with a wide variety of dysfunctions.
Worked closely with Department of Children and Families and Kids Central Inc.
Have been finger printed and run through background checks for The Centers, Inc.
Have knowledge of simple tools as needed for office equipment.

Answer telephones and direct calls to appropriate staff.

Schedule and confirm patient appointments.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Complete insurance or other claim forms.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Maintain medical records, technical library, or correspondence files.

Transmit correspondence or medical records by mail, e-mail, or fax.

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Education

Associate of Arts: Psychology Nov 2015 Argosy University On-line Division Phoenix, Az

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