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ITR Economics - Products Service Specialist Resume Example

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Liam Johnson
X XXXXXXXXXX XX, Manchester, NH 03102 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic team-player with a solid history of achievement in sales and marketing, clerical duties, and telecommunications. Motivated leader with strong organizational and prioritization abilities. 

Skills
  • Public Speaking
  • Clerical
  • Writing
  • Complex Problem Solving
  • Judgment and Decision Making
  • Instructing
  • Sales and Marketing
  • Telecommunications
Experience
Products Service Specialist 09/2013 to 02/2015
 ITR Economics – Manchester, NH
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, and explain basic to moderate economic news and concepts.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Contact customers to respond to inquiries or to notify them of new products and services offered and the best product/service fit for their company.
Emergency Alarm Operator 07/2010 to 09/2013
 Centra-Larm Monitoring – Manchester, NH
  • Make time-sensitive decisions involving clients' safety and security of home and/or business. 
  • Extensive use of telephone and computers with standard programs such as Microsoft Office, as well as high-tech, personal software including Manitou. 
  • Particular focus on fast and friendly customer service while maintaining professional atmosphere for clients dealing with high-stress information.
  • Head trainer of new employees with on-the-job teaching; methods included a "tell-show-do"  approach to maximize employee success while still paying particular attention to customer safety. 
Education
Associate of Arts: Fashion Merchandising Aug 2013 Southern New Hampshire University - Hooksett, NH Completed Summer internship with local thrift store, which has a special program to assist community members through outreach missions. Included in this program are community events for children, single parents, and addiction-rehabilitation meetings.
BBA: Marketing and Business Southern New Hampshire University - Hooksett, NH Expected graduation date: June 2016
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Specialist

Resume Details

This is a real resume for a Products Service Specialist in Manchester, New Hampshire with experience working for such companies as Itr Economics, Centra Larm Monitoring. This is one of the hundreds of Products Service Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Products Service Specialist resume.

Previous Companies:

  • ITR Economics
  • Centra Larm Monitoring

Previous Job Positions:

  • Products Service Specialist
  • Emergency Alarm Operator

Schools:

  • Southern New Hampshire University

Level of Education:

  • Associate of Arts
  • BBA

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