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Albertson - Production Support Analyst Resume Example

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Jackson Thompson
Professional Summary

Responsible [Job Title] proficient in [Description of Work Activity 1] and [Description of Work Activity 2]. Passionate and motivated, with a drive for excellence. [Number] years in [Type of Work 1] and [Type of Work 2] positions.

Albertson / Safeway Inc. Pleasanton
  • Manage enterprise access management program which includes, access role development, privileged account management, access provisioning, deprovisioning and transfer processes, compliance controls related to access for onshore and offshore teams.
  • Acts as a subject matter expert for all access management activities, identify and access management procedures and protocols, access support issues, authorization process, and compliance activities.
  • Comfortable leading and managing all phases of user identify and access management (IAM) process in a large enterprise.
  • Lead development and drive execution of a comprehensive role based access model (RBAM) strategy Continuous development and planning toward improvement of access management practices and procedures.
  • Build relationships with leadership across the organization to influence change and drive adherence with configuration management security standards.
  • Manage cross-functional security initiatives across the enterprise.
  • Provide oversight and guidance for periodic security assessments to ensure compliance with corporate security policies and adherence to best practices Coordinate the development and publishing of reports and metrics to communicate team accomplishments and security status controls and processes.
  • Work with enterprise management and staff to address corporate compliance and overall security requirements.
Safeway Inc
  • Walnut Creek Information Security Role and Access Engineering Lead Identity and Role Management administration.
  • Primarily supports role basing and creation of departmental roles and accesses, provisioning and de-provisioning process.
  • SOX/PCI/HIPPA/SOC1 User recertification consists of over 75 systems and applications create reports, coordinate reviews and remediation provides evidence to internal and external auditors.
  • Manage and perform end-to-end technical security reviews, solutions, and implementations for all applications and interfaces.
  • Collaborate with the members of the security team to provide product development and input and assure the security of the company's application infrastructure.
  • Perform application security architectural reviews of existing/planned IT and product application security related topics.
  • Work with members of the security team to develop and implement strategies to balance security recommendations with business need.
  • Provide guidance and consultation for security related questions from users, developers, and managers.
  • Assist in the identification, re-evaluation and re-engineering of security processes and request workflow.
  • Coordinate security projects and act as a liaison between the security group, business owners, clients and system managers (Sarbanes Oxley, Batch ID and Identity Management) Develop and maintain documentation on security administration procedures for all supported systems.
  • Work closely with other IT groups and business units to identify any data security issues and correct issue promptly.
  • Participate in the review and analysis of internal projects and external connectivity issues that may have an impact on security.
  • Bring awareness to existing and new security problems and issues, presents security challenges and resolutions to management.
  • Advocate corporate information security policy and procedure to internal and external clients, customers, users and staff.
  • Excellent working knowledge of Sun Identity and Role Manager.
  • Access Control.
  • IBM mainframe, RACF, UNIX, LDAP, NT, VPN, Informix, Crystal report server, People Soft, Vanguard Security and Advisor products.
  • Work closely with offshore Access Services manager and Role Engineering team lead on processes and procedures on our day to day operations.
Production Support Analyst 01/1996 to 01/2000
Safeway Inc. Walnut Creek
  • Support Change Man Installation, train all IT personnel of using the product.
  • Support RACF CICS administration and View Direct administrations.
  • Responsible of application code changes production implementation.
Systems Engineer 01/1994 to 01/1996
Bank of America San Francisco
  • First level of technical support for batch and teleprocessing applications.
  • Review approves and implements all scheduled and emergency changes.
  • Operation experience in IBM mainframe environments includes JES2/JES3, Omegamon, TSO, JCL, IMS, DB2, VTAM, VSAM, NDM CA1, CA7 and CA11.
Systems Engineer 01/1993 to 01/1994
Bank of America Concord
  • Provide high quality, responsive service to the business units.
  • Support maintenance of accurate software baselines for all components within the MVS, PC and TPF technology including ongoing measurements of service level objective.
Systems Engineer 01/1984 to 01/1993
Bank of America San Francisco
  • Primarily provide team leader function for batch processing includes coordinating staff schedule and job flow priority to ensure service level objective is met.
Printer Operator 01/1979 to 01/1984
Bank of America San Francisco
  • Responsible for operating IBM 3211, 3800, 3525, Troy600, Komstar output devices and the operation system.
Data Currency Administrator function
  • monitor the execution of all operations related data currency activities includes verify backup jobs execution, monitor tap shipments to and from contingency state.
Accounting Jan 1979 City College of San Francisco - Accounting
English, Chinese
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Resume Details

This is a real resume for a Production Support Analyst in Walnut Creek, California with experience working for such companies as Albertson, Safeway Inc Pleasanton, Safeway Inc. This is one of the hundreds of Production Support Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Production Support Analyst resume.

Previous Companies:

  • Albertson
  • Safeway Inc Pleasanton
  • Safeway Inc

Previous Job Positions:

  • Production Support Analyst
  • Systems Engineer
  • Printer Operator
  • Data Currency Administrator function


  • City College of San Francisco

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