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MadSky Managed Repair Program - Production Resume Example

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Akstrin Mfare
Professional Summary

Friendly and enthusiastic  with 12  years of specialization in Customer Service with emphasis in Management. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Customer and Personal Service
  • Administration and Management
  • Critical Thinking
  • Education and Training
  • Time Management
  • Clerical
  • Operation and Control
  • Food Production
Production / Escalation Specialist 11/2017 to Current
MadSky Managed Repair Program Englewood, CO

Oversee production on Insurance claims for wind/hail claim making daily calls and emails to update files on Salesforce program.  Build professional relationships with Insurance Carriers and contractors along with handling escalations and providing excellent customer service for the insured on the roof repair  claim. I work from home over computer and have to stay organized while multi- tasking through several claims between emails and phone calls. Respond and resolve escalation claims from Insurance Carriers. Problem-solving. 

Regional Manager 03/2013 to 11/2017
Subway Holden, MO

Manage eight subway stores and set goals for each store of sales, food cost, and labor. Hiring and training of Store Managers and Sandwich Artist. Complete weekly paperwork, review comparisons of each store and communicate on a daily basis with store managers on operations of stores. Approve weekly payroll and make adjustments to scheduling to meet productivity goals. Monthly operations,cleaning lists and maintenance evaluations along with repairs. Travel back and forth between these eight locations. Check emails and reply back in timely manner. Contact customers and resolve issues along with retraining teams. Review and submit raises and terminations of employees. 

Store Manager 06/2010 to 03/2013
Subway Holden, MO

Manage daily store operations, handle employees in professional and create a team work atmosphere. Weekly inventory paperwork and food ordering. Making schedules and meeting productivity goals set by company. Working with Customers on daily basis and handling any issues that arise. 

High School Diploma: May 2008 Holden High School - Holden , MO

  • GPA 3.5 .
  • Awarded Future Farmers of America Scholarship.
1.5 years of college : Associate's Degree of Arts Metropolitan Community College - Longview - Lee's Summit , MO
  • Member, Phi Beta Kappa. GPA 3.5
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Resume Details

This is a real resume for a Production in Holden, Missouri with experience working for such companies as Madsky Managed Repair Program, Subway. This is one of the hundreds of Production resumes available on our site for free. Use these resumes as templates to get help creating the best Production resume.

Previous Companies:

  • MadSky Managed Repair Program
  • Subway

Previous Job Positions:

  • Production
  • Regional Manager
  • Store Manager


  • Holden High School
  • Metropolitan Community College - Longview

Level of Education:

  • High School Diploma
  • 1.5 years of college

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