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Statewide Legal Services - Probono Attorney Resume Example

Charlotte Murphy
Professional Summary

I am an accomplished, energetic and service oriented Sr. Claims Examiner, Attorney and Former Claims Supervisor.

 I am a motivated leader with strong organizational and prioritization abilities.

My areas of expertise include; conducting legal research, drafting complex legal documents, interfacing with customers/clients.

I am interested in taking and applying the above demonstrated cross functional abilities and skills to another department within Chubb, I.E. House Counsel.


Drafts Response Letters to both Private and Public Complaints Conducts Legal Analysis on Regulations and Laws Affecting the Insurance Industry

Excellent Organizational Skills required to handle  multiple complex issues.

Demonstrated Ability to work in a fast paced environment

Excellent Legal Research Skills

Excellent ability to successfully meet deadlines

Demonstrated oral and written Communication Skills

Probono Attorney 08/2014 to Present
Statewide Legal Services Hartford, Ct

Responsible for representing lower income residents  considered judgment proof in the following areas of law; Consumer Debt Law, Veterans Benefits, Immigration Law.

Conducts Legal research analysis in that particular area of law affecting the client and I counsel accordingly.

Reviews financial statements and creditor correspondence to determine compliance issues based on the Federal Debt Collection Procedures Act.

Interfaces with clients and conducts interviews to determine if they are eligible for an adjustment of status from Non-Citizen Immigrant to Lawful Permanent Resident;Responsible for reviewing, conducting legal research in Asylum Law.

Sr. Claims Examiner 04/2004 to Present
Chubb Group of Insurance Companies New Haven, Ct

Manages an inventory of over 172 complex workers compensation claims.

Plans directs and coordinates the utilization of multiple departments including the fraud, medical and legal departments to bring these claims to an optimal end point.

Recommends reserves for new files and oversees claim trends that will affect either positively or negatively on the accuracy of the recommended reserves; Responsible for auditing and reevaluating reserve accuracy

Responsible for Drafting of legal documents of varying degrees of complexity to achieve the most favorable out come to Chubb.

Establishes and coordinates claim reviews that enhance an open communication with Chubb's external and internal customers discussing claim issues, claim trends and suggested  action plans designed and implemented to bring each claim to a positive end point.

Achieved a claim cost savings of over $1.5 Million Dollars

Conducts legal regulatory research to keep abreast of claim issues and their impact and effect on Chubb's book of business.

Regional Claims Supervisor 03/2000 to 04/2004
Ohio Casualty Insurance Co. Windsor , Ct

Managed a staff of 13 adjusters; Over saw and monitored adjusting activities and implemented best practices in reserving and customer service.

Conducted quarterly claims audits; wrote mid year and yearly performance reviews; interfaced with staff to discuss issues and opportunities where claims handling could be improved.

Implemented fiscally sound claims management practices as well as the efficient deployment of human resources that resulted in an overall annual savings to the company of over $500,000.00 a year.

J.D.: Law Jan 1982 Hofstra University - Hempstead, NY
Bachelor of Arts: Political Science and Sociology May 1978 Connecticut College - New London, Ct

Member of CPCU, 2007

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Resume Details

This is a real resume for a Probono Attorney in Glastonbury, Connecticut with experience working for such companies as Statewide Legal Services, Chubb Group Of Insurance Companies, Ohio Casualty Insurance Co. This is one of the hundreds of Probono Attorney resumes available on our site for free. Use these resumes as templates to get help creating the best Probono Attorney resume.

Previous Companies:

  • Statewide Legal Services
  • Chubb Group of Insurance Companies
  • Ohio Casualty Insurance Co

Previous Job Positions:

  • Probono Attorney
  • Sr Claims Examiner
  • Regional Claims Supervisor


  • Hofstra University
  • Connecticut College

Level of Education:

  • J.D.
  • Bachelor of Arts

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