Prison Inmate Correctional Officer Resume Example

Professional Summary

Seasoned financial professional with more than 20 years of experience in fast-paced banking environment. Excellent quality and innovation skills. Track record of achieving exceptional results in national productivity and training & development. My achievements were recognized at the national level of the Federal Reserve Bank. I won the institutions honor, 'Legacy Award' for innovation. A project of my own design using EXCEL. Rights were purchased from me by The Federal Reserve Bank in 2004. This project of mine was able to decrease ANP and unit costs and reduce the banks considerable outstanding liability in the course of normal check/adjustment operations. This opened a door for me to become involved in many national task force teams with respect to productivity and quality.

In conjunction with aforementioned, I remained a friendly and enthusiastic Direct Care Provider with 11 years of specialization in clients with special needs. Able to teach and provide basic tasks essential to improve a clients quality of life. I am well versed in methods to establish a relationship of trust.

Bi-lingual in the German language (written and spoken). I have lived in Germany performing volunteer service work, secured employment and attended to educational needs for 3 years.

Skills

* Excellent Communication Skills * Exhibited Time Management Skills

* Proven Detailed Problem Solving ability * Cooperative Flexibility and Adaptability

* Eager & Willing to Understand a customer's Business and What Motivates Their Decision Making Process * Decisive Passion for the Industry and Position with Enthusiastic Ability to Multi-Task

* Demonstrated Efficiencies in EXCEL, WORD & other software applications

Experience

Prison Inmate Correctional Officer Sep 2011 [Company Name] [City], [State]

Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Conduct roll calls of correctional officers.
Examine incoming or outgoing mail to ensure conformance with regulations.
Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
Convey correctional officers' or inmates' complaints to superiors.
Review offender information to identify issues that require special attention.

Technical Check Adjustment Specialist II Jul 1996 －Dec 2010 [Company Name] [City], [State]

Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Compute figures such as balances, totals, or commissions.
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Coordinate activities with other supervisory personnel or with other work units or departments.
Develop or update procedures, policies, or standards.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
Discuss work problems or grievances with union representatives.

Direct Care Provider Sep 2000 －May 2011 Tri County Services Huntsville, TX

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Care for children who are disabled or who have sick or disabled parents.
Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Change dressings.

Education

Foreign Language / Finance Salt Lake City, UT University of Utah 1989-1995 The concentration of my college coursework was Foreign Language and Finance. I achieved a total of 93 credit hours completed from a composite from 3 accredited universities, with a focus of a MA in foreign language, and a BA in finance with an emphasis on international banking. The credits earned were achieved while working 2 full time jobs, as a means of survival.
1989 Weber State University / Ogden,Utah
1990-91 University State University / Logan, Utah
*1994-95 University of Utah / Salt Lake City, Utah
*Involves practicum study by securing a position with the parent German company in Pforzheim, Germany 'Deutsche Babcock'. A former Utah based employer 'Ford Bacon & Davis' then in Salt Lake City. (letter of acceptance to this position available upon request.

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Direct Care Provider Officer