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Human Resources Administration - Principal Administration Assistance Resume Example

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Daniel Thomas
XX XXXXXXX XXXX , Elmont , NY 11003
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Highly accomplished  and results-driven in  each in every positions held with 13 years combining management and customer service expertise in both Human Resources Administration and the Administration for Children Services.  Able to learn new tasks quickly. Experienced Principal Administration with the ability to motivate others and enhance the overall efficiency, performance, and compliance with standard procedures and regulations. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Judgment and Decision Making
  • Time Management
  • Complex Problem Solving
  • Persuasion
  • Coordination
  • Negotiation
  • Active Learning
  • Learning Strategies
  • Operations Analysis
  • Computers Savvy
  • multilingual: English, French and Haitian Creole
  • Strong Interpersonal and Communication Skills
  • Strategic Planning
  • Report Preparation
Experience
Principal Administration Assistance 07/2013 - Present
Human Resources Administration - Long Island City, NY
  • Reviewing Food Stamp cases for final decision, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing improvement.
  • Managing staff, preparing work schedules and assigning specific duties.
  • Establishing and implementing departmental policies, goals, objectives, and procedures, conferring organization officials, and staff members as necessary.
  • Monitoring staff members to ensure that they efficiently and effectively provide needed services.
  • Organizing group functions & meetings.
  • Providing timely response to all inquiries and developing viable solutions to various concerns.  
Child Protective Services 10/2011 - 09/2012
Administration for Children Services - Queens, NY
  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
  • Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
  • Maintain case history records and prepare reports.
  • Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
  • Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
  • Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
  • Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
  • Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
Eligibility Specialist 10/2001 - 10/2011
Human Resources Administration - Long Island City, NY
  • Answer applicants' questions about benefits.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
  • Provide social workers with pertinent information gathered during applicant interviews.
Education
Master of Science: Public Policy and Administration Aug 2014 Metropolitain College of New York - New York, NY
Bachelor of Arts: Psychology Aug 2010 College of New Rochelle - New York, NY
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Resume Details

This is a real resume for a Principal Administration Assistance in Elmont, New York with experience working for such companies as Human Resources Administration, Administration For Children Services. This is one of the hundreds of Principal Administration Assistance resumes available on our site for free. Use these resumes as templates to get help creating the best Principal Administration Assistance resume.

Previous Companies:

  • Human Resources Administration
  • Administration for Children Services

Previous Job Positions:

  • Principal Administration Assistance
  • Child Protective Services
  • Eligibility Specialist

Schools:

  • Metropolitain College of New York
  • College of New Rochelle

Level of Education:

  • Master of Science
  • Bachelor of Arts

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