UPS - Preload Supervisor Resume Example

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James Miller

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Cleveland, TN 37312

Ph: XXXXXXXXXXXX

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Professional Summary

Outgoing Sales Representative offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in business sales in a fast paced market. Personality and strategic charm with unique ability to relate to diverse clients and close high-dollar sales.

Skills

Speaking
Active Listening

Customer and Personal Service
Transportation

Critical Thinking
Social Perceptiveness

Time Management
Persuasion

Learning Strategies

Experience

Preload Supervisor/ Courier Mar 2005 －Present UPS Cleveland, TN When I was first hired in May 2005, I was a preload supervisor. I managed 30 employees on the preload shift. After 1 1/2 years I was selected to go full time as a courier in Cleveland,TN. I interact mostly with business customers and some residential customers. I have tremendous knowledge of the area along with exceptional people skills. I often speak to business owner/managers about switching shipping and receiving of goods from a competitive carrier over to UPS. I always put the customer first by going above and beyond their expectations. I enjoy working as a self-motivated, independent worker.

Sales Representative Feb 2004 －Mar 2005 Cingular Wireless Cleveland, TN

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Recommend products to customers, based on customers' needs and interests.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Courier Feb 2000 －Feb 2004 Federal Express Cleveland, TN

Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Unload and sort items collected along delivery routes.
Plan and follow the most efficient routes for delivering goods.
Perform general office or clerical work such as filing materials, operating duplicating machines, or running errands.
Obtain signatures and payments, or arrange for recipients to make payments.

Education