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Christian Broadcasting Network Cbn - Prayer Resume Example

Landon Campbell
XXXX XXXX XXX, Norfolk, VA 23513
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Customer Service Representative with more than 15 years experience. These fields have ranged from Call Centers, Retail, Restaurant, and Mail Processing/Distribution. Motivated and striving for excellence are my key goals to bring into the workplace.

Skills
  • Active Listening Customer and Personal Service Speaking Active Learning Learning Strategies Monitoring
Experience
Prayer/Partner Customer Service Apr 2007Present Christian Broadcasting Network (CBN) VA Beach, VA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Pray and promote spirituality.
  • Respond to requests for assistance during emergencies or crises.
  • Refer people to community support services, psychologists, or doctors.
  • Participate in fundraising activities to support congregational activities or facilities.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
Mail Clerk Sep 2006Dec 2006 United States Postal Service Norfolk, VA
  • Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations in order to detect any malfunctions.
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
  • Read production orders to determine types and sizes of items scheduled for printing and mailing.
  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
  • Clear jams in sortation equipment.
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
  • Remove containers of sorted mail/parcels, and transfer them to designated areas according to established procedures.
  • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
  • Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
  • Operate computer-controlled keyboards or voice recognition equipment in order to direct items according to established routing schemes.
Mail Handler Dec 2005Jan 2006 United States Postal Service Norfolk , VA
  • Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment.
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
  • Clear jams in sorting equipment.
  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
  • Dump sacks of mail onto conveyors for culling and sorting.
Customer Service Representative Aug 2005Nov 2005 Direct Holdings Worldwide VA Beach, VA
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Maintain records of contacts, accounts, and orders.
Fundraising Jun 2005Aug 2005 Contract Communications Inc. Chesapeake, VA
  • Establish goals for soliciting funds, develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds.
  • Soliciting small business communitites in attemps to raise funding for an organization helping children cancer patients.
Telemarketing May 2005Jun 2005 Contract Advertising VA Beach, VA
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
Sales Associate Jun 2003May 2004 Nordstrom Norfolk, VA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Inventory stock and requisition new stock.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Ticket, arrange and display merchandise to promote sales.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
  • Exchange merchandise for customers and accept returns.
  • Estimate cost of repair or alteration of merchandise.
Sales Associate Jan 2002Jun 2003 Dillard's Chesapeake, VA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Education
High School Diploma Dec 1997 Great Bridge High School Chesapeake, VA
Community Service
Volunteer for Norfolk Mobile Meals 2008-2009
Additional Information
Acheived a diploma in Job Training Skills from Tidewater Community College. Averaged a 4.0
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Resume Details

This is a real resume for a Prayer in Norfolk, Virginia with experience working for such companies as Christian Broadcasting Network Cbn, United States Postal Service, Direct Holdings Worldwide. This is one of the hundreds of Prayer resumes available on our site for free. Use these resumes as templates to get help creating the best Prayer resume.

Previous Companies:

  • Christian Broadcasting Network CBN
  • United States Postal Service
  • Direct Holdings Worldwide

Previous Job Positions:

  • Prayer
  • Partner Customer Service
  • Mail Clerk
  • Mail Handler
  • Customer Service Representative

Schools:

  • Great Bridge High School

Level of Education:

  • High School Diploma

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