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Ikea - Phones Resume Example

Jacob Jones
XXXX XXXXX XXXXX, Kansas City , MO 64132
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Active Learning
  • Customer and Personal Service
  • Critical Thinking
  • Time Management
  • Learning Strategies
  • English Language
  • Persuasion
  • Systems Analysis
Experience
Phones/Resolutions Jun 2014Present Ikea Merriam, KS Provide a positive experience to customers who contact us by phone or alternate channels through the Contact Center and or in store.  Accept incoming calls and e-mails from customers and resolve their issues by collecting the appropriate information.
Mail clerk Feb 2013Jun 2014 IRS Kansas City, MO  I was to  Sort, file, sack, bundle, wrap, and tie incoming controlled mail before loading onto mail trucks for delivery.
Dispatcher Oct 2013May 2014 Henry Industries North Kansas , MO Ensure that all orders, including those entered through the computer system, written and verbal are assigned to drivers and that the client's deliveries are completed in a timely manner. Utilizes company procedures to effectively distribute client product to the appropriate routes. Works closely with outlying facilities to ensure that all shortages and/or damaged freight will be handled according to client procedures; notifies the appropriate personnel of any such discrepancies. Meets all required schedules, deadlines and time tables, routing or client needs, communicates any discrepancies with upper management and or outlining facility managers. Works directly with Account Manager This job description is designed to give an overall review for the position of CSR. Duties
Paydesk Jul 2013Jan 2014 Us Bank Overland Park, KS I was to review customers credit card accounts that were currently in collections and help to provide them with a solution. Weather it was simply collecting a payment or setting up a settlements to resolve debt.
Loan Processor Jul 2012Jul 2013 Centrinex Lenexa, KS I was to answer inbound phone calls, leaves voicemails, or leaves messages or with people other than the customer. Also place outbound calls, using a script to speak to the customer and verifying information or completing the loan process. Each call requires some form of notation on the customer's account, while navigating through various websites simultaneously.
Security Guard May 2010Sep 2012 Securitas Security Kansas City, MO I was to Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Answer alarms, monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Data Transcriber Mar 2012Jul 2012 Irs Kansas City, MO

I was responsible for examining incoming returns, perfecting them to ensure compliance with the required format, and finally processing the return using the systems and applications that you will be trained to operate.

Education
High School Diploma : General Studies May 2008 Don Bosco Kansas City, MO
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Resume Details

This is a real resume for a Phones in Kansas City, Missouri with experience working for such companies as Ikea, Irs, Henry Industries. This is one of the hundreds of Phones resumes available on our site for free. Use these resumes as templates to get help creating the best Phones resume.

Previous Companies:

  • Ikea
  • IRS
  • Henry Industries

Previous Job Positions:

  • Phones
  • Resolutions
  • Mail Clerk
  • Dispatcher
  • Paydesk

Schools:

  • Don Bosco

Level of Education:

  • High School Diploma

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