Ebay inc - Phone rep Resume Example

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Chloe Torres

XXXX XXXXXXXXX XX , atlanta , GA 30310 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Financial professional who is a self-starter and capable of effectively functioning with minimum supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Computer proficient.

• Analysis • Detail Oriented • Accounts Payable/Payroll • Multi Tasking • Microsoft Office Organization/Prioritizing • Written and Verbal Communications • Data Entry

Skills

• Customer services • Communication

• Accuracy and attention to detail • Stress toleration

• Judgment and problem solving

TECHNICAL EXPERTISE

• MS Word, PowerPoint and Excel • MS Outlook

• Email and Internet • Basic math skills

Experience

Phone rep. 10/2012 to 01/2015
Ebay inc – Melbourne, Fl
Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed

Personal Assistant 04/2010 to 01/2013
ON THE WAY INC. – Melbourne, fl

I assist with different clients on daily business or personal tasks. Work lode 4 clients.

Teller 03/2004 to 05/2008
Banco national – panama
1) Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
2) Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
3) Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
4) Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
5) Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
6) Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

front en supervisvor 04/1998 to 05/2000
Intern | HSBC – nwe york, ny
• Assisted in counting the cash in drawer at the start of shift
• Accepted checks, cash, and other forms of payment from customers
• Answered questions from customers regarding their accounts
• Assisted in preparation of specialized types of funds, such as pay orders and traveler's checks

Education