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Wells Fargo Bank NA - Phone Banker 2 Resume Example

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Zoe Jenkins
XXX X XXXXXX XX XXX XXX, Allentown, PA 18102 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Summary
To obtain a position in a company that is challenging and has opportunity for upward mobility where my demonstrated abilities as a self-starter and problem solver can be utilized SUMMARY I am an extremely dedicated employee/manager with youth and experience who has exceptional interpersonal skills and a strong commitment to excellence. I go above and beyond job expectations and also enjoys working in a fast paced environment.
Skills
  • Customer and Personal Service
  • Strong communication
  • Negotiation
  • Complex Problem Solving
  • Sales and Marketing
  • cash handling accuracy
  • Organized
  • Superb sales specialist 
Experience
Phone Banker 2 05/2014 to 01/2015
Wells Fargo Bank NA Allentown, PA
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
  • Solicit sales of new or additional services or products.
  • Assisting customers with bank related issues. concerns and general information
Sales Consultant 11/2012 to 08/2013
BEST BUY Allentown, PA
  • meeting monthly sales goals.
  • handling the cash drawer.
  • assisting customers with finding the right product.
  • greeting customers at the door.
Independent Sales Consultant 10/2009 to 09/2011
DI MARKETING Bronx, NY
  • traveling to different areas selling different products door to door.
Assistant Manger 11/2007 to 09/2009
LADY FOOT LOCKER Nyack, NY
  • I helped with the organization of the location opening and closing the location i received, processed, organized and maintained stock i maintained my sales goals counting out the cash drawer at the end of the day delivering the cash bag to expected location maintaining store window display supervised employees and store.
Camp Counselor 06/2007 to 08/2007
CAMP TOP OF THE PINES NY
  • I helped in organizing and planning camp activities and events, talents shows, hikes etc.
  • I'm experienced in working.
  • with youth, promoting a healthy environment for the campers and developing and practicing personal leadership.
  • skills.
Copy Operator 05/2006 to 04/2007
COPY USA Manhattan, NY
  • I copied confidential documents, filed, faxed, and mailed documentations to law firms, and other federal.
  • institutions.
Receptionist/Secretary 07/2005 to 03/2006
NEIGHBORHOOD REALITY Bronx, NY
  • I answered incoming calls and transferred them to the appropriate people.
  • I filed documents.
  • i worked with faculty and families promoting customer satisfaction.
Receptionist/Teacher Aid 03/2004 to 05/2005
ROUND THE CLOCK NURSERY Bronx, NY
Receptionist
  • I answered incoming calls to the nursery and transferred calls to the appropriate people.
  • I booked appointments for customers interested in registering their children.
Teacher Aid
  • fundraisers.
  • planning schedules.
  • coordinating conferences for parents and teachers to discuss all matters concerning their children.
Education
MEDICAL ASSISTANCE Jan 2012 Lincoln Technical Institute - Allentown, PA NY
Additional Information
Community Church of Christ Helped pack pantry bags and hand them out to the poor. NY Cares I participated in volunteer projects all over NYC, such as social work, helping citizens fill their income tax papers, organizing new projects, cleaning parks and planting trees. I try to participate in as many activities and many ways possible for the enhancement of society
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Resume Details

This is a real resume for a Phone Banker 2 in Allentown, Pennsylvania with experience working for such companies as Wells Fargo Bank Na, Best Buy, Di Marketing. This is one of the hundreds of Phone Banker 2 resumes available on our site for free. Use these resumes as templates to get help creating the best Phone Banker 2 resume.

Previous Companies:

  • Wells Fargo Bank NA
  • BEST BUY
  • DI MARKETING

Previous Job Positions:

  • Phone Banker 2
  • Sales Consultant
  • Independent Sales Consultant
  • Assistant Manger
  • Camp Counselor

Schools:

  • Lincoln Technical Institute

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