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St John Outpatient Pharmacy - Pharmacy Technician Resume Example

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  • XXX XXXXXXXXX XXXX, Royal Oak, MI 48073
  • H: XXXXXXXXXXXX
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Aubrey James
Professional Summary
Energetic, success driven, certified and licensed Pharmacy Technician with hands-on experience for over 3 years at national retail and outpatient hospital pharmacies.  Friendly and patient-oriented customer service style encourages continued business and customer satisfaction.  Highly motivated with strong organizational and prioritization abilities.  Resilient and adaptable while maintaining a focus on accuracy and delivering courteous service at all times.
Skills
  • Certified Pharmacy Technician by the PTCB
  • Licensed Pharmacy Technician by the Michigan Board of Pharmacy
  • Exceptional patient care and problem resolution skills
  • Proficient in computer operations and data entry
  • Ability to read, understand, and dispense prescriptions accurately
  • HIPAA trained
  • Outstanding medication inventory management skills
  • Well versed in processing insurance claims including Medicare, Medicaid, Hospice, and Worker's Compensation
  • Efficiently and accurately completes administrative and clerical processes
  • Trained in fulfilling and maintaining hospice boxes
  • Polite and effective telephone etiquette
  • Sound judgement, seeking professional assistance when needed
  • Familiar with medical and medication terminology
Experience
Pharmacy Technician, 06/2015 to Present
St. John Outpatient Pharmacy Madison Heights, MI
  • Act as an intermediary and liaison between the pharmacy, patients, nurses, and doctors within the hospital
  • Deliver medications or pharmaceutical supplies to patients, nursing stations, or same day surgery
  • Maintain a successful bedside delivery program by front-lining the pilot program for mobile credit card payment
  • Service local nurses hospice boxes to assure that patients have the necessary medications available
  • Receive written prescription or refill requests and verify that information is complete and accurate
  • Establish or maintain patient profiles, including lists of medications taken by individual patients
  • Troubleshooting complex insurance claims such as workers compensation, hospice, and specialty medications needing prior authorizations
Pharmacy Technician, 12/2012 to 06/2015
Target Pharmacy Bloomfield Hills, MI
  • Works closely with pharmacist to ensure that medications are accurately entered, filled, and dispensed to patients in a timely manner
  • Receive and store incoming supplies, verify quantities against invoices, and check for outdated medications in current inventory
  • Order, label, and count medications, chemicals, and/or supplies and enter inventory data into computer
  • Establish or maintain patient profiles ensuring that all information is up to date and accurate
  • Maintain proper storage and security conditions for drugs
  • Answered a multi-line telephone system, responding to questions or requests in an efficient and courteous manner
  • Prepare and process medical insurance claim forms and records
  • Assist patients by answering questions, locating items, or referring them to the pharmacist for medication information
Guest Service Attendant , 11/2011 to 12/2012
Target Madison Heights, MI
  • Worked in coordination with other employees or departments to ensure 100% customer satisfaction
  • Organized an action plan to improve customer service scores and implemented it with the team
  • Provided and supervised ongoing training and development to improve customer service and quality of performance
  • Responsible for cash handling and end-of-day reporting
Education
Bachelor of Science: Psychology, Dec 2011 Wayne State University - Detroit, MI
Bachelor of Arts: English, Dec 2003 Western Michigan University - Kalamazoo, MI
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Resume Details

This is a real resume for a Pharmacy Technician in Royal Oak, Michigan with experience working for such companies as St John Outpatient Pharmacy, Target Pharmacy, Target. This is one of the hundreds of Pharmacy Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Pharmacy Technician resume.

Previous Companies:

  • St John Outpatient Pharmacy
  • Target Pharmacy
  • Target

Previous Job Positions:

  • Pharmacy Technician
  • Guest Service Attendant

Schools:

  • Wayne State University
  • Western Michigan University

Level of Education:

  • Bachelor of Science
  • Bachelor of Arts

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