St John Outpatient Pharmacy - Pharmacy Technician Resume Example

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  • XXX XXXXXXXXX XXXX, Royal Oak, MI 48073
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Aubrey James
Professional Summary
Energetic, success driven, certified and licensed Pharmacy Technician with hands-on experience for over 3 years at national retail and outpatient hospital pharmacies.  Friendly and patient-oriented customer service style encourages continued business and customer satisfaction.  Highly motivated with strong organizational and prioritization abilities.  Resilient and adaptable while maintaining a focus on accuracy and delivering courteous service at all times.
Skills
  • Certified Pharmacy Technician by the PTCB
  • Licensed Pharmacy Technician by the Michigan Board of Pharmacy
  • Exceptional patient care and problem resolution skills
  • Proficient in computer operations and data entry
  • Ability to read, understand, and dispense prescriptions accurately
  • HIPAA trained
  • Outstanding medication inventory management skills
  • Well versed in processing insurance claims including Medicare, Medicaid, Hospice, and Worker's Compensation
  • Efficiently and accurately completes administrative and clerical processes
  • Trained in fulfilling and maintaining hospice boxes
  • Polite and effective telephone etiquette
  • Sound judgement, seeking professional assistance when needed
  • Familiar with medical and medication terminology
Experience
Pharmacy Technician, 06/2015 to Present
St. John Outpatient Pharmacy Madison Heights, MI
  • Act as an intermediary and liaison between the pharmacy, patients, nurses, and doctors within the hospital
  • Deliver medications or pharmaceutical supplies to patients, nursing stations, or same day surgery
  • Maintain a successful bedside delivery program by front-lining the pilot program for mobile credit card payment
  • Service local nurses hospice boxes to assure that patients have the necessary medications available
  • Receive written prescription or refill requests and verify that information is complete and accurate
  • Establish or maintain patient profiles, including lists of medications taken by individual patients
  • Troubleshooting complex insurance claims such as workers compensation, hospice, and specialty medications needing prior authorizations
Pharmacy Technician, 12/2012 to 06/2015
Target Pharmacy Bloomfield Hills, MI
  • Works closely with pharmacist to ensure that medications are accurately entered, filled, and dispensed to patients in a timely manner
  • Receive and store incoming supplies, verify quantities against invoices, and check for outdated medications in current inventory
  • Order, label, and count medications, chemicals, and/or supplies and enter inventory data into computer
  • Establish or maintain patient profiles ensuring that all information is up to date and accurate
  • Maintain proper storage and security conditions for drugs
  • Answered a multi-line telephone system, responding to questions or requests in an efficient and courteous manner
  • Prepare and process medical insurance claim forms and records
  • Assist patients by answering questions, locating items, or referring them to the pharmacist for medication information
Guest Service Attendant , 11/2011 to 12/2012
Target Madison Heights, MI
  • Worked in coordination with other employees or departments to ensure 100% customer satisfaction
  • Organized an action plan to improve customer service scores and implemented it with the team
  • Provided and supervised ongoing training and development to improve customer service and quality of performance
  • Responsible for cash handling and end-of-day reporting
Education
Bachelor of Science: Psychology, Dec 2011 Wayne State University - Detroit, MI
Bachelor of Arts: English, Dec 2003 Western Michigan University - Kalamazoo, MI

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About this resume

Pharmacy Technician FROM Royal Oak , Michigan RESUME

This is a resume for a Pharmacy Technician in Royal Oak, Michigan with experience working for such companies as St John Outpatient Pharmacy and Target Pharmacy. The grade for this resume is 0 and is one of hundreds of Pharmacy Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Pharmacy Technician resume.

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School Attended
Wayne State University