Walgreens - Pharmacy Business Manager Resume Example

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Charles Collins

XXXX X XXXXXXXXX XXXX XXX XX, Chicago, IL 60626

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Ph: XXXXX XXXXXXXX

Professional Summary

Service-oriented Pharmacy Business Manager with 5 years background in customer service. Core competencies include maintaining a positive work environment, multitasking and working in a high pace environment as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Clerical
Customer and Personal Service

Speaking
Administration and Management

Active Listening
Coordination

Reading Comprehension
Time Management

Personnel and Human Resources
Computers and Electronics

Critical Thinking
Management of Personnel Resources

Judgment and Decision Making
Telecommunications

Experience

Walgreens Chicago, IL Pharmacy Business Manager May 2012－Dec 2014

Maintain records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, or registries of poisons, narcotics, or controlled drugs.

Advise customers on the selection of medication brands, medical equipment, or healthcare supplies.

Manage pharmacy operations, hiring or supervising staff, performing administrative duties, or buying or selling non-pharmaceutical merchandise.

Order and purchase pharmaceutical supplies, medical supplies, or drugs, maintaining stock and storing and handling it properly.

Refer patients to other health professionals or agencies when appropriate.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties.

Walgreens Chicago, IL Pharmacy Technician Mar 2009－Apr 2012

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.

Receive written prescription or refill requests and verify that information is complete and accurate.

Establish or maintain patient profiles, including lists of medications taken by individual patients.

Maintain proper storage and security conditions for drugs.

Answer telephones, responding to questions or requests.

Mix pharmaceutical preparations, according to written prescriptions.

Prepare and process medical insurance claim forms and records.

Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

Operate cash registers to accept payment from customers.

Harold Shanks & Associates Dayton, OH Office Manager Mar 2001－Jun 2008

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Plan, administer and control budgets for contracts, equipment and supplies.

Direct or coordinate the supportive services department of a business, agency, or organization.

Education