Olde Towne Pet Resort - Pet Care Associate Resume Example

Akilamh Rmruuii

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Lorton, VA 22079

22079, Lorton VA

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Professional Summary

I'm very responsible and proficient, i enjoy doing my job well . I'm passionate and motivated, with a drive for excellence. Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. I'm able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Active Listening
Customer and Personal Service

Speaking
Social Perceptiveness

Service Orientation
Time Management

Critical Thinking
Reading Comprehension

Fine Arts
Therapy and Counseling

Design
Psychology

Writing
Judgment and Decision Making

Team building

Experience

Pet Care Associate May 2015 ‐ Current Olde Towne Pet Resort Springfield, VA

Feed and give water to animals according to schedules and feeding instructions.

Examine and observe animals to detect signs of illness, disease, or injury.

Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as suites, outdoor runs , and equipment.

Respond to questions from clients , and provide information about animals, such as behavior, eating habits, or facility activities.

Exercise animals to maintain their physical and mental health and provide them with companionship.

Train animals to perform certain tasks i.e Agility, Cardio, and massage.

Clean and maintain kennels, animal holding areas, , or animal loading or unloading facilities to control the spread of disease.
Driver

Hostess Sep 2010 ‐ May 2015 Erickson Living Springfield, VA

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Assign Residents to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

Speak with residents to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Answer telephone calls and respond to inquiries or transfer calls.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

Inform patrons of establishment specialties and features.

Receive and record patrons' dining reservations.

Assist with preparing and serving food and beverages.

Train, and supervise food and beverage service staff.

Plan parties or other special events and services.
Decore

Server Sep 2010 ‐ May 2015 Erickson Living Springfield, VA

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

Examine trays to ensure that they contain required items.

Place food servings on plates or trays according to orders or instructions.

Load trays with accessories such as eating utensils, napkins, or condiments.

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Stock service stations with items such as ice, napkins, or straws.

Remove trays and stack dishes for return to kitchen after meals are finished.

Prepare food items, such as sandwiches, salads, soups, or beverages.

Record amounts and types of special food items served to customers.

Carry food, silverware, or linen on trays or use carts to carry trays.

Determine where patients or patrons would like to eat their meals and help them get situated.

Total checks, present them to customers, and accept payment for services.