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Griffin and Griffin Financial - Personal Lines Customer Service Representative Resume Example

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Skylar Simmons
XXX XXXXXXX XXXXX, Boyertown, PA 19512
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Ph: XXXXXXXXXXXX
Professional Summary

Seasoned Personal Lines Customer Service Representative with more than 23 years of experience in an independant insurance agency. Excellent communication,problem solving and organizational skills. Track record of achieving exceptional results in customer satisfaction.

Skills
  • Customer and Personal Service
  • Time Management
  • Works well in a group or individually
  • Organized
  • Problem Solver
Experience
Personal Lines Customer Service Representative Jan 2014Present Griffin and Griffin Financial Collegeville , PA Assisted producer in placing new business.  Answered questions from customers regarding coverage, billing, and premium changes.  Procssed applications, payments, corrections, endorsements, and cancellations.  Rewrote policies for better coverage or premium.  Presented and clearly explained insurance policy options to clients based on their needs and goals.   Trained new employees in personal lines customer service area. 
Personal Lines Customer Service Representative Jan 2001Jan 2014 Collegeville Financial Group LLC Collegeville , PA Interviewed clients and took their calls to provide customer service.  Processed and recorded new insurance policies and rewrites.  Processed endorsements , applications,payments and cancellations.  Assisted producer in writing new business    
Personal Lines Customer Service Representative Oct 1991Jan 2001 Reagan Schuyler Inc Collegeville, PA Interviewed prospective clients to learn about their insurance needs and to discuss any existing coverage.  Processed applications, payments, corrections, endorsements and cancellations.  Compiled coverage and rating information in an accessible format.  Prepared necessary paperwork to process insurance sales and renewals.  Implemented and monitored new underwriting guidelines for the agency. Pursued continuing education and training programs to continue professional development. 
Education
Bachelor of Science: Elementary Education May 1987 Kutztown University Kutztown, PA
Affiliations
Certified Insurance Service Representative
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Resume Details

This is a real resume for a Personal Lines Customer Service Representative in Boyertown, Pennsylvania with experience working for such companies as Griffin And Griffin Financial, Collegeville Financial Group Llc, Reagan Schuyler Inc. This is one of the hundreds of Personal Lines Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Personal Lines Customer Service Representative resume.

Previous Companies:

  • Griffin and Griffin Financial
  • Collegeville Financial Group LLC
  • Reagan Schuyler Inc

Previous Job Positions:

  • Personal Lines Customer Service Representative

Schools:

  • Kutztown University

Level of Education:

  • Bachelor of Science

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