I have a wide range of skills. They start at working with people. I work well with others, I will stay late or whatever to help get the job done. My goal is to always take care of the customer make sure they are happy and had a good experience. I can handle money I was the church treasure for 4/5 years. I was the assistant superintendent if the primary department of the church, taught the two year olds Sunday school, assistant to children's choir, assistant to children's bell choir, in the adult choir. I chrochet. I made hats for the homeless. In each hat I put a bible with verses marked that were special to me. I can type. I versed in medical terminology, I can talk in the phone to handle issues, problem solving within departments, verification of personal information and insurance information on insurance websites and more.
Somerset Community Hospital –
When I started it was as s registrar in the ER. The responsibility were to greet the patients as they came in. Find out why the patients needed to be seen, assist them by getting a wheelchair if needed, verify the patients demographics, fill in all missing information, verify insurance information. After the patients have been registered and signed their consents a nurse takes the patients back to be seen. When the patients rate all registered my duties include verifying insurances are valid if not get correct information, e refill and stock any supplies at this time so we do not slow down any processes for the patients. When patients are discharged we collect copays for their visit per their insurance. Lastl we ask the patients if the have questions answer them. Sometimes if we are not busy we call the admissions department to see if they need help with verification on insurances. I transferred to the admissions department after about 1 1/2 years at the ER. In the admissions department the duties were similar. We greeted the patients as they came in. Depending on the test they needed done they were funneled different directions. If their testing was already scheduled we re-verified the information and have them sign consent, pay copays if owed then give the patients directions to where the testing is done. If the patients needed assistance by wheelchair I would take them. I transferred to central scheduling after 2 years in admissions. In Central Scheduling the duties were to assist patients or Dr. offices in scheduling testing typically over the phone. We also had to pull messages periodically throughout the day and promptly return the calls. We would first need to make sure that the Dr. offices had the authorization needed for the testing. Upon having all tue information that was needed we scheduled the test to suit the patients schedule. Sometimes the patients may have one test or multiple tests and it was my job to accommodate the patients as much as I could. We had to verify all patients demographics and insurance information during the scheduling process. I took pride in trying to do the best I could for each patient and as promptly as I could to meet their needs. We also had to modify the schedules for the different departments due to staffing and maintenance reasons. Occasionally we would have computer upgrades and we would have to do everything by hand. We had to get creative and print a few days of the schedules out for each department so we could try and accommodate the patients. After writing everything down once the computers were running again all information was added to computer system. We were very often very busy and it was difficult to get everything done in your work day so we would work overtime to make sure the patients were taken care of. Above all my goal was to make the patients trip to the hospital smooth process and comfortable as possible.
Assistant Director of Alternative School-Rockwood ,
ACRP (Alternative Community Resource Program Inc) Psychiatric Outpatient Clinic/Therapy –
When I took this job I started as classroom support staff. The duties with this job included assisting the teacher as needed, making copies, checking students class work, keeping the students on task, and working one in one with students if needed. The students that were in this school had behavioral issues. So we were also in charge of keeping the students behaviors in line. We were trained to non verbally de-escalate and also to physically restrain students only when they were being physically aggressive. After the students would leave each day I would clean and tidy the rooms and take the trash out. After 2 years my supervisor asked me to step in the Assistant Director position. I accepted the challenges of my new job. With this position I would still help with the duties I already did as needed and also served breakfast and lunch daily to the students, answering the phones, tracked attendance, if teachers were out stepped into classrooms following the teachers lesson plans, teach students daily hygiene skills, cleaning classrooms daily, disinfecting, tollyrash out, compile reports for the state, made report cards for students and sending districts, had meetings with sending school districts, parents, students, probation, children in youth, foster parents, drug and alcohol services, etc... occasionally took students home if needed, find raising (school was non profit), supervisions of all staff and handled discipline issues with students. My goal each day was to be positive to each student. Treat them with respect hopefully start their day out on s good note. Occasionally we had to restrain students with that there is paperwork that has to be find immediately following incidents to document everything while it's fresh in your mind. I tested each student with the state exams as well as the exams for ACRP. It was always my goal to try and teach these children that they had other options besides drugs, alcohol, and acting out because of verbal physical or sexual abuse. It's resetting see them after they left the school to see how they have grown. The school closed in 2010 due to school funding.
Personal Care Aide,
Allegany Social Ministries –
With the job the duties were to go to clients homes assist them with daily light housekeeping, cooking, and self hygiene care. I would get to know my clients personally and what their individual needs were. I would go buy groceries, do laundry, light housekeeping, cook as needed, assist in shower/ bathing, personal hygiene and dressing. My clients were either elderly or ill and I became very attached to them. I got to know my clients family members. This was a very good job because it taught me that it is very important to show each individual respect even when you have a job to do. Having someone coming into your home to care for you can be very demeaning, humiliating, and embarrassing. I never wanted my clients to feel that. Trust is a very important factor when working with people and when someone trusts you and knows your true intentions things always work out for everyone involved.
Meadowview Nuring Center –
The duties for this job was to take care of the residents. I assisted in daily hygiene, dressing, feeding, walking, reporting anything that I noticed was wrong, documentation of everything on each resident as to what was done. I really liked talking with them listening to the stories from when they were young.
Personal care aide,
Berlin-Brothers Valley Sr High –
My job here was a personal care side for an autistic boy. When I started this young mom was physically aggressive but I wasn't letting that stopping me. He was kin verbal. I took a sign language class so I could teach him some sign to communicate . This young man was in the foster care setting so he was not toilet trained. I made it my mission to teach him as many skills as I could because I could see he was very smart, no one took the time to teach him which in turn frustrated h because he didn't know how to communicate with anyone. I first started with just a few simple sign language gestures and trust me he learned so fast what they meant and how to use turm appropriately. I then started to teach him how to write his name, his ABC's and 123's. We did slot of computer work. He could answer the question right as soon as I would ask he'd point to the correct answer. So now I started two more tasks. One was teaching him how to wait. He has never had to wait. He'd always act out to get what he wanted. I started slow by making him wait till a lesson was done then giving him what he wanted turn increasing the wait time. Turn toilet training. I started here again using a timer having him sit a few seconds then increasing the time longer and longer. After he learned to sit he started sitting and going to the toilet. He has been making so much progress we wanted to integrate him into some classes like physical education, art, and library with his peers. They were more than happy to help him. He was also integrated during lunch period he didn't understand at first that he couldn't take anybody's food that he wanted. I explained to the students that they needed to help me help him by telling him no so he would learn. I also explained it was ok for them to share but they had to offer it to him and see if he'd accept it. It was a challenge but he learned this too. Seeing him grow and learn as much as he did was wonderful. He was transferred to s group home for autistic children.
High School Diploma:
The Shanksville-Stonycreek School District -