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SSM Health - PBX Operator Resume Example

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Landon Campbell
XXXX XXXXXX XXXX, Saint Charles, MO 63303
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated employee with 35+ years of experience combining management and customer service expertise in airline, health and call centers. Looking for a position in Scheduling so I may further my ability to help and assist patients with compassion and understanding in a position that allows greater contact with our customers.

Experience
PBX Operator Nov 2003Present SSM Health Saint Charles, MO
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Route emergency calls appropriately.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Monitor alarm systems to ensure that secure conditions are maintained.
  • Contact security staff members when necessary, using radio-telephones.
Customer Service Representative Feb 2001Oct 2009 Verizon Wentzville, MO
  • Answer customers' questions about products, prices, availability.
  • Maintain customer records, using automated systems.
  • Assist customers in making selections between Land Line phone service, Cellular service, Direct TV, Fiber Optic TV, and Internet service packages.
  • Handled billing inquiries to assure proper billing and issuing credits as necessary. 
  • Demonstrate and explain the operation and use of products and equipment.
  • Compute customer's installation fees and estimate savings from new services, products, or equipment.
  • Compete in meeting sales quotas and promotional offers.
Management - Crew Controller Dec 1976Feb 2001 Ozark Airlines - TWA Airlines Saint Louis, MO

          Maintain proper crew staffing for pilots and flight attendants on

          various types of aircraft while flights are live or upcoming.

          Rescheduled crew as appropriate per staffing regulations and

          legalities per crew contracts on misconnects or cancellations.   

           

          Other positions during my career with Ozark and TWA:

          Enter ticket information into computer systems per flight/date.  

          Reservations Agent for Ozark...commuting to Peoria Ill.

          File Clerk/Security in Flight Attendant mail room at airport.

          Catering Assistant. Order food and equipment to provide meal  

          service on flights. Maintain storeroom inventory counts.

          Secretary: Aircraft Services Manager and Commissary Dept.

          General secretarial duties.

          Operations Administrator: audit catering and equip billings.   

Education
Classes in Chemistry and Biology for pre admission to Nursing program. Florissant Valley Community College St. Louis, MO
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Resume Details

This is a real resume for a PBX Operator in Saint Charles, Missouri with experience working for such companies as Ssm Health, Verizon, Ozark Airlines Twa Airlines. This is one of the hundreds of PBX Operator resumes available on our site for free. Use these resumes as templates to get help creating the best PBX Operator resume.

Previous Companies:

  • SSM Health
  • Verizon
  • Ozark Airlines TWA Airlines

Previous Job Positions:

  • PBX Operator
  • Customer Service Representative
  • Management Crew Controller

Schools:

  • Florissant Valley Community College

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