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Hyatt Regency - Pbx Operator Resume Example

Paisley Bryant
XXX XXXXXXX XX , San Jose , CA 95128 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXX
Career Overview
       Dedicated Customer Service Representative who is motivated to maintain customer satisfaction and contribute to companys success.
Skills
  • Telephone inquires specialist
  • Adaptive team player
  • Large cash/check deposit expert
  • Strong organization skills
  • Complex problem solver
  • Strong organization skills
Experience
PBX Operator, Front Office, Hostess 11/2014 to Present
Hyatt Regency Santa Clara, CA
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Contact security staff members when necessary, using radio-telephones.
  • Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Arrange tours, taxis, or restaurant reservations for guest.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, phone calls, laundry, movie, mail.
Host Ambassador/Supervisor 09/2012 to 11/2014
Hilton Hotel Santa Clara, CA
  • Escort the guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Handle all phone inquires including In Room Dinning
  • In charge of training new staff
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen staff, management, serving staff, and guest to ensure that dining details are handled properly and guest concerns are addressed.
  • Supervise and coordinate activities of dining room staff to ensure that our guest receive prompt and courteous service.
  • Prepare cash receipts after establishments close, and make bank deposits.
  • Plan parties or other special events and services.
Cage Cashier 03/2011 to 04/2012
Garden City/ Casino M8trix San Jose, CA
  • Record casino exchange transactions, using cash registers.
  • Sell gambling chips, tokens, or tickets to customers or to other workers for resale to customers.
  • Cash checks and process credit card transactions.
  • Maintain cage security.
  • Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
  • Prepare reports, including assignment of company funds or recording of department revenues.
  • Provide assistance in the training and orientation of new cashiers.
  • Provide customers with information about casino operations.
Education
High School Diploma: May 2009 Lees Summit Community Christian School - Lees Summit, MO
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Resume Details

This is a real resume for a PBX Operator in San Jose, California with experience working for such companies as Hyatt Regency, Hilton Hotel, Garden City. This is one of the hundreds of PBX Operator resumes available on our site for free. Use these resumes as templates to get help creating the best PBX Operator resume.

Previous Companies:

  • Hyatt Regency
  • Hilton Hotel
  • Garden City

Previous Job Positions:

  • PBX Operator
  • Front Office
  • Hostess
  • Host Ambassador
  • Supervisor

Schools:

  • Lees Summit Community Christian School

Level of Education:

  • High School Diploma

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