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Braswell Son Pawnbrokers - Pawnbroker Resume Example

Ocytlan Alw
Professional Summary

Accomplished and energetic Manager with a solid history of achievement in Sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Sales, Marketing, Training, Recruiting, and Leadership.

  • Sales and Marketing
  • Customer Service 
  • Judgment and Decision Making
  • Recruiting and Interviewing
  • Managing Complex Recruiting Software
  • Personnel and Human Resources Management
  • Creating & Implementing Training Programs
  • Developing and Executing Business Plans
  • Customer and Personal Service
  • Client Management
  • Active Listening
  • Troubleshooting
  • Persuasion
  • Service Orientation
  • Negotiation
  • Systems Evaluation
  • Complex Problem Solving
  • Education &Training Programs
  • Operation Monitoring
  • Time Management
  • Finance Management
  • Management of Personnel Resources
  • Coordination
  • Word, Excel,Power Point
Pawnbroker 07/2017 to 10/2017
Braswell & Son Pawnbrokers Little Rock, AR
Worked along side others to provide excellent customer service both in the pawn room and the sales floor. Built and maintained a client list through strong relationships. Within four months held the third highest position in terms of over all production and sales, and was offered Dale Carnegie business management training.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Sales and Customer Service.
  • Buying and Loaning on merchandise and jewelry.  
Executive Director of Human Resources 03/2016 to 04/2017
H2 Concepts Toronto, ON
 Recruited to lead an aggressive implementation of sales and marketing campaign for retail client "Canadian Tire" in Ontario. Responsible for recruiting,interviewing, hiring and training individuals for the Canadian Tire campaign.Managed, trained, coached, developed, and mentor 30 plus sales associates. Assisted with the expansions into new markets in Pickering and Hamilton, Ontario, as well as market consultation with other market directors in Canada, as well as the Client.

Impact &Results:

  • Increased sales territory, by adding five new markets in Ontario in a 10 month period.
  • Ranked #1 vendor for the client in Canada, in terms of recruiting and sales.
  • Fostered a robust, sustainable network of Canadian Tire franchised retail stores, 33 total in the greater Toronto Area, 11 in Durham Market and 17 in the Hamilton Market. Implementing both intercept and event campaigns in each location.
  • Developed, executed, and trained sales programs to increase customer base for client by bridging the retail side of Canadian Tire to the Financial side.
  • Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
Owner Operator 10/2014 to 03/2016
Indianapolis Business Consultants Indianapolis, IN
Managed daily operations of sales and marketing handling customer acquisitions and customer service for AT&T, with an emphasis on their U-Verse and Direct TV product line.  Provided sales leadership and supervised 15 associates.
Impact & Results:
  • Consistently in the top five sales offices in the U.S. out of thirty six offices for AT&T.
  • Developed a sales training program implemented in all AT&T offices.
  • Increased customer base for AT&T by additional 200-300 customers per month, resulting in revenues for the client of 3.2 million in a 3 year period.
  • Lead nation is customer retention and referrals by delivering excellent customer service.   
Assistant Director 07/2012 to 10/2014
ARMI, INC Little Rock, AR
Began my career with ARMI as an sales associate in July of 2012 driving sales for the AT&T U-Verse program, received a promotion to Sales Trainer assuming additional responsibilities to include coaching, development, building strong relationships with the Sales Team consisting of 7 Members.  Promoted to Assistant Director, conducted day to day operations including recruiting, interviews, training and organization of client priorities.

Impact & Results:

  • Consistently #1 Sales Person in the U.S. for the AT&T Program.
  • Lead the #1 Sales Team in the Country for the AT&T Program.
  • Incorporated comprehensive training in sales and customer service. 
  • Consistently surpassing much larger markets for #1 Sales Office for the AT&T Program.
Pharmacy Technician 07/2011 to 07/2012
Walgreen's Maumelle, AR
  • Working in a face to face retail environment helping customers with health needs. providing excellent customer service. Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.Receive written prescription or refill requests and verify that information is complete and accurate. Establish or maintain patient profiles, including lists of medications taken by individual patients.Maintain proper storage and security conditions for drugs.

Compounding Pharmacy Technician / Delivery Technician 06/2008 to 07/2011
Home I.V. Specialist Conway, AR
  • Maintain scheduling and event calendars for the delivery of intravenous medications for patients.Build and maintained great relationships with patients and medical staff. Compounded intravenous medications. Managed inventory system. Delivered medications all over the state of Arkansas.  
Bachelor of Arts: Bachelor of Arts in History Dec 2008 University of Central Arkansas - Conway , AR
High School Diploma: May 2004 Van Buren High School - Van Buren , AR
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Resume Details

This is a real resume for a Pawnbroker in Conway, Arkansas with experience working for such companies as Braswell Son Pawnbrokers, H2 Concepts, Indianapolis Business Consultants. This is one of the hundreds of Pawnbroker resumes available on our site for free. Use these resumes as templates to get help creating the best Pawnbroker resume.

Previous Companies:

  • Braswell Son Pawnbrokers
  • H2 Concepts
  • Indianapolis Business Consultants

Previous Job Positions:

  • Pawnbroker
  • Owner Operator
  • Assistant Director
  • Pharmacy Technician
  • Delivery Technician


  • University of Central Arkansas
  • Van Buren High School

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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