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Intermountain Healthcare - Patient Transfer Specialist Resume Example

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Mason Williams
XXXX XXXXXXX XX, West Valley, UT 84128,UT 84128

Highly trained Transfer Specialist with Bachelors Degree and background in Psychology.  Successful career in both Mental and Medical Health. Proactive and organized with passionate commitment to first-rate patient care with 4 years of experience working in compliance with HIPAA and ERISA standards.

  • Excellent Time Management
  • Great Interpersonal and Business Communication
  • Works well in a Team
  •  Active Listener
  • Excellent Problem solving, and Decision Making skills
  • Learns, and adapts to, new processes quickly
  • Friendly and Outgoing
  • Honest, Reliable, and Determined
Patient Transfer Specialist: Mar 2014Present Intermountain Healthcare
  • Receive incoming telephone calls regarding emergency and non-emergency Medical needs.
  • Determine response requirements and relative priorities of situations, and dispatch teams in accordance with established procedures.
  • Record details of calls, dispatches, and messages.
  • Maintain access to, and security of, highly sensitive materials.
  • Relay information and messages to and from Medical Facilities, to Doctors, and to all other individuals or groups requiring notification.
  • Maintain files of information relating to calls such as on-call schedules and call-out/pager numbers.
  • Learn material and pass required tests to be certified in Medical Terminology
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies. 
  • Test and adjust communication and alarm systems, and report malfunctions to maintenance units. 
  •   Communicate with dispatchers or treatment center personnel to provide information about situation and to arrange reception of victims.
Case Manager: Jan 2011Mar 2014 Nurse Extender
  • Answered telephone inquiries from patients, pharmacists, and medical facilities.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Show patients to examination rooms and prepare them for the physician.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Schedule appointments for patients.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Enter data from analysis of medical tests or clinical results into computer for storage.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Provide technical information about test results to physicians, family members, or researchers.
  • Transcribe medical reports.
  • Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
  • Compile medical care and census data for statistical reports on diseases treated, surgery performed, or use of hospital beds.
  • Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.
  • Assess nature and extent of illness or injury to establish and prioritize medical procedures.
  • Comfort and reassure patients.
Research Assistant: Apr 2009Nov 2011 Utah State University
  • Assisted Primary researcher in preparing and conducting research.
  • Oversee subject enrollment to ensure that informed consent is properly obtained and documented.
  • Monitor study activities to ensure compliance with protocols and with all relevant local, federal, and state regulatory and institutional polices.
  • Review proposed study protocols to evaluate factors such as sample collection processes, data management plans, and potential subject risks.
  • Code, evaluate, or interpret collected study data.
Reading Tutor: Aug 2007May 2009 America Reads: Logan, UT

  • Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts.
  • Observe students' performance, and record relevant data to assess progress.
  • Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
  • Grade homework and tests, and compute and record results, using answer sheets.
Crew Trainer: Jun 2005Dec 2007 McDonalds: Logan, UT

  • Maintain sanitation, health, and safety standards in work areas.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Serve orders to customers at windows, counters, or tables.
  • Wash pots, pans, dishes, utensils, and other cooking equipment.
  • Take inventory of supplies and equipment.
  • Train new employees.
Customer Service Rep.: Sep 2003Jun 2005 Shopko Stores Inc: Brigham, UT
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Request information or assistance using paging systems.
  • Offer customers carry-out service at the completion of transactions.
Bachelor of Science: Psychology, Jun 2011 Utah State University, Logan, UT Minor: Family and Consumer Sciences
GPA: 3.77
Volunteered and participated in PSY-Chi events and fundraisers.
Human Development,
Sign Language,
Marriage & Family Relations,
Infancy & Early Childhood,
Child Guidance,
Critical Issues in FHD,
Family Finance,
Analysis Behavior,
Social Psychology,
Developmental Psychology,
Early & Middle Childhood Development.
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Resume Details

This is a real resume for a Patient Transfer Specialist in West Valley UT 84128, Utah with experience working for such companies as Intermountain Healthcare, Nurse Extender, Utah State University. This is one of the hundreds of Patient Transfer Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Transfer Specialist resume.

Previous Companies:

  • Intermountain Healthcare
  • Nurse Extender
  • Utah State University

Previous Job Positions:

  • Patient Transfer Specialist
  • Case Manager
  • Research Assistant
  • Reading Tutor
  • Crew Trainer


  • Utah State University

Level of Education:

  • Bachelor of Science

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