Search Resume Examples

Aspen Dental - Patient Services Representative Resume Example

Professional Summary

Service-oriented medical receptionist with 5 year background in the medical field. Core competencies include hard working, professionalism and customer service oriented as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.


  • Customer service oriented
  • Physical therapy aide
  • Flexibility
  • Able to handle stressful situations with confidence
  • Adaptability
  • Good communication and interpersonal skills.
Patient Services Representative May 2012Present Aspen Dental Haverhill, MA
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Maintain knowledge of community services and resources available to patients.
  • Receive payment and record receipts for services.
  • Check-in and out patients for all doctors, hand therapy patients, MRI patients, and independently in the urgent care.
  • Traveled between all four locations.
  • Lead Patient Services Representative for Cary Location and hand therapy.
  • Verifying all insurances.
  • Casing encounter forms for all doctors.
  • Kept track of casing status for all locations and would help other offices when needed.
  • Used excel to update monitors to direct patients on which floor their providers clinic was for each day.
  • Data entry
  • Verifying injection co-pays, global periods after surgery or fractures, and co-pays for hand therapy.
  • Answering phone calls.
  • Trained with multiply EMR systems.
Medical Receptionist Jan 2010May 2012 Sea Mar Community Health Centers Tumwater, WA
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, and making appointments.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Faxing and setting up referrals.
  • Check-in and check-out patients for multiply providers.
  • Ordering office supplies and injections.
  • Verifying and obtaining authorization from insurance companies.
  • Calling in prescriptions to pharmacies.
  • Trained with three different EMR systems.
Receptionist Jan 2009Jan 2010 H&R Block, Inc. Omaha, NE
  • Hear and resolve complaints from customers or the public.
  • Greet persons entering the establishment.
  • Assisted with making policy changes.
  • Responsible for daily deposit.
  • Posted payments
  • Answering Telephone calls, forward calls, Taking messages.
  • Filing, scanning.
High School Diploma May 2007 Lecanto High School Lecanto, FL
Physical Therapy Aide Feb 2013 Penn Foster Career School Scranton, PA
Associate of Science : Medical Assisting Jan 2015 Penn Foster Career School Scranton, PA
Love this resume?

Resume Details

This is a real resume for a Patient Services Representative in Beverly Hills, Florida with experience working for such companies as Aspen Dental, Sea Mar Community Health Centers, H&r Block Inc. This is one of the hundreds of Patient Services Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Services Representative resume.

Previous Companies:

  • Aspen Dental
  • Sea Mar Community Health Centers
  • H&R Block Inc

Previous Job Positions:

  • Patient Services Representative
  • Medical Receptionist
  • Receptionist


  • Lecanto High School
  • Penn Foster Career School

Level of Education:

  • High School Diploma
  • Associate of Science

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Patient Services Rep...

Santa Ana, California

Companies Worked For:

South Coast Pediatrics, West Coast Radiology Santa...

Patient Service Repr...

Southington, Connecticut

Companies Worked For:

UConn Health in Canton, UConn Health Outpatient Pa...

Patient Services Rep...

West Jordan, Utah

Companies Worked For:

Quest Diagnostics, Victorias Secret, Starbucks, Th...

Medical Receptionist...

Cedar City, Utah

Companies Worked For:

BeeHive Homes of Cedar City, Beaver Valley Home He...

Medical Receptionist...

Lakeside, California

Companies Worked For:

Players Sports Grill, Insight Dermatology, Trails,...

Medical Receptionist...

Napa, California

Companies Worked For:

OLE Health, St Pierre Massage and Spa, Aveda Salon...


Sweet Home, Oregon

Companies Worked For:

Fairmont Sonoma Mission Inn Spa, Kings Cathedral...


Carleton, Michigan

Companies Worked For:

Jerrys Starr, Homewatch CareGivers of Plymouth, B...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!