Penn Medical Associates - Patient Service Representative Resume Example

Office reception; greet and check in patients.  Complete all front desk duties including, but not limited to scheduling new and return patient appointments.

Triage patient inquiries and telephone calls.

Print daily provider schedule and provide correct patient charts and encounter forms.

File all patient encounters/correspondence per practice protocol.

Maintain inventory of vaccines, products and office supplies.

Market services to area schools for trips.

Organize large group appointments for schools, businesses and organizations.

Office reception; directing calls and walk-in's.

Oversee student weeknight/weekend absences and travel.

Coordinate transportation for boarding students' travel during four breaks and end of year.

Make necessary travel/accommodation reservations.

Maintain daily calendar for three Deans.

After Deans' Councils and Discipline Committee Meetings:

Prepare, mail, distribute and file Deans' letters and Discipline Committee minutes. Update resume of Discipline Committee. Monitor progress of demerit obligations.

Assessment and quality control of letters, publications, Handbook and Summer Enrollment packet.

Schedule use of Marshall Center by student groups, classes and adult meetings.

Respond in an appropriate and knowledgeable manner to the questions and concerns of parents, students and faculty/staff.

Assist Deans with weeknight and weekend supervision assignments for faculty, making decisions on necessary scheduling changes. Print, mail and post schedules.

Oversee scheduling of FEI, SMWD, four Weeknight Study Halls; follow up with minor discipline responses to student absences from same.

Assist and support programs for Opening of school; have materials printed and distributed.

Prepare and maintain files for 500+ students

Supervise four daytime co-ops; write term reports.

Oversee and balance petty cash fund.

Oversee administration of Drivers Education Program. Scheduling two sessions per year for 30-35 students per session.

Complete details for closing of school; file Advisory Council letters, clean and check student and office files and prepare for new year

Generate and schedule work order requests for the Maintenance, Grounds and Housekeeping departments.

Administrative Assistant to the Director of Physical Plant, Maintenance and Grounds Foreman and Security Supervisor.

Organize, coordinate and maintain all records for Physical Plant departments.

Update, catalog MSDS Safety documents.

Supervise five daytime co-ops; write term reports.