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Penn Medical Associates - Patient Service Representative Resume Example

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Grace Gray
Professional Summary

Seasoned Administrative Assistant with 25 years of experience in a professional office setting. Strong organizational skills and the ability to prioritize in a fast-paced, fluid environment. Passionate and motivated individual who handles tasks with confidentiality, accuracy and efficiency.

Patient Service Representative/Secretary, 05/2010 to Present
Penn Medical Associates Yardley, PA

Provide secretarial support, both in house and Practice to Practice for patients and providers.

Schedule new and returning patient appointments.

Assist patients with Administrative questions and concerns.

Complete medication Prior Authorization process.

Build, maintain and adjust schedule templates for ten in-house Primary Care providers and two Specialists.

Problem solve questions/issues as they arise.

Main & Orton Dormitory Resident, 09/1997 to 06/2012
George School Newtown, PA
Patient Service Representative, 08/2008 to 05/2010
PENN Travel Medicine Yardley, PA

Office reception; greet and check in patients.  Complete all front desk duties including, but not limited to scheduling new and return patient appointments.

Triage patient inquiries and telephone calls.

Print daily provider schedule and provide correct patient charts and encounter forms.

File all patient encounters/correspondence per practice protocol.

Maintain inventory of vaccines, products and office supplies.

Market services to area schools for trips.

Organize large group appointments for schools, businesses and organizations.

Assistant to the Deans', 09/1997 to 08/2008
George School Newtown, PA

Office reception; directing calls and walk-in's.

Oversee student weeknight/weekend absences and travel.

Coordinate transportation for boarding students' travel during four breaks and end of year.

Make necessary travel/accommodation reservations.

Maintain daily calendar for three Deans.

After Deans' Councils and Discipline Committee Meetings:

Prepare, mail, distribute and file Deans' letters and Discipline Committee minutes. Update resume of Discipline Committee. Monitor progress of demerit obligations.

Assessment and quality control of letters, publications, Handbook and Summer Enrollment packet.

Schedule use of Marshall Center by student groups, classes and adult meetings.

Respond in an appropriate and knowledgeable manner to the questions and concerns of parents, students and faculty/staff.

Assist Deans with weeknight and weekend supervision assignments for faculty, making decisions on necessary scheduling changes. Print, mail and post schedules.

Oversee scheduling of FEI, SMWD, four Weeknight Study Halls; follow up with minor discipline responses to student absences from same.

Assist and support programs for Opening of school; have materials printed and distributed.

Prepare and maintain files for 500+ students

Supervise four daytime co-ops; write term reports.

Oversee and balance petty cash fund.

Oversee administration of Drivers Education Program. Scheduling two sessions per year for 30-35 students per session.

Complete details for closing of school; file Advisory Council letters, clean and check student and office files and prepare for new year

Advisor, 09/2000 to 06/2008
George School Newtown, PA
Varsity Football & Basketball Cheerleading Coach, 09/2000 to 03/2008
George School Newtown, PA
SADD Sponsor, 09/1998 to 06/2005
George School Newtown, PA
Student Health Center Summer Data Entry, 06/2003 to 08/2004
George School Newtown, PA
Class Sponsor, Class of 2004, 09/2000 to 06/2004
George School Newtown, PA
Co-Leader Washington D.C. Service Trip, 03/1998 to 03/1999
George School Newtown, PA
Work Center Coordinator, Physical Plant, 09/1990 to 06/1997
George School Newtown, PA

Generate and schedule work order requests for the Maintenance, Grounds and Housekeeping departments.

Administrative Assistant to the Director of Physical Plant, Maintenance and Grounds Foreman and Security Supervisor.

Organize, coordinate and maintain all records for Physical Plant departments.

Update, catalog MSDS Safety documents.

Supervise five daytime co-ops; write term reports.

High School Diploma: Jun 1984 Harry S Truman - Levittown, PA
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Resume Details

This is a real resume for a Patient Service Representative in Newtown, Pennsylvania with experience working for such companies as Penn Medical Associates, George School, Penn Travel Medicine. This is one of the hundreds of Patient Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Service Representative resume.

Previous Companies:

  • Penn Medical Associates
  • George School
  • PENN Travel Medicine

Previous Job Positions:

  • Patient Service Representative
  • Secretary
  • Main & Orton Dormitory Resident
  • Assistant to the Deans
  • Advisor


  • Harry S Truman

Level of Education:

  • High School Diploma

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