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Dubuque Internal Medicine - Patient Service Representative Resume Example

Amelia Cooper
XXXX XXX XXXX XXX, Dubuque, IA 52001
Professional Summary

Service-oriented with 8 year background in Customer Service and Insurance. Core competencies include Organization, Quick Learning and High Computer Background as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Very Personable with Great Customer Service
  • Active Listener
  • Critical Thinking
  • Good Time Management
  • Quick Learner
  • Extremely well Organized
  • Extremely Good with Computers
Dubuque Internal Medicine Dubuque, IA Patient Service Representative Mar 2014Present
  • Greet and check in patients in a friendly manner.
  • Collect co-payments and verify insurance coverage.
  • Schedule and confirm patient appointments.
  • Answer and direct phone calls at switchboard to the appropriate departments
  • Collect and post payments and record receipts.
  • Balance nightly deposits and complete credit card processing.
Dubuque Internal Medicine Dubuque , IA Patient Registration Feb 2011Mar 2014
  • Receive payment and record receipts for services.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Set up, scan and check eligibility of patient's insurance
  • Quickly and effectively set up patient accounts
  • Speak to insurance companies regarding patients eligibility and coverage
  • Organized schedules for Manchester Satellite Clinics
Dubuque Internal Medicine Dubuque, IA Mail Room/ Purchasing Clerk Apr 2006Mar 2014
  • Answer and make phone calls to patients, insurance companies, other doctor offices, and lawyers
  • Copy, Fax and Mail out Medical Records
  • Use E Clinical Works and Mckesson Plus to review and mail out patient chart information
  • Organized and Distribute supplies for the office
  • Stamp and distribute the office mail
  • Send out certified mail, FedEx and UPS
Dubuque Internal Medicine Dubuque , IA Laboratory Phelbotomist Jun 2010Feb 2011
  • Obtains blood specimens by venipuncture using appropriate technique.
  • Obtain Urine Specimens
  • Schedule, Reschedule and Cancel patient appointments
  • Enter patient information in Orchard Lab System
  • Answer phones
Loras College Dubuque, IA Bachelor of Science: Biology May 2010
Loras College Dubuque, IA Bachelor of Arts: Psychology May 2010
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Resume Details

This is a real resume for a Patient Service Representative in Dubuque, Iowa with experience working for such companies as Dubuque Internal Medicine. This is one of the hundreds of Patient Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Service Representative resume.

Previous Companies:

  • Dubuque Internal Medicine

Previous Job Positions:

  • Patient Service Representative
  • Patient Registration
  • Mail Room
  • Purchasing Clerk
  • Laboratory Phelbotomist


  • Loras College

Level of Education:

  • Bachelor of Science
  • Bachelor of Arts

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