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New Life Wellness - Patient Representatives Resume Example

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Mia Cook
XXX XXXXX XXXXX, Greensburg, PA 15601
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Responsible [Job Title] proficient in [Description of Work Activity 1] and [Description of Work Activity 2]. Passionate and motivated, with a drive for excellence. [Number] years in [Type of Work 1] and [Type of Work 2] positions.


Patient
account coordinator with progressive experience in the areas of maintaining medical
charts and records, filing insurance claims, prior authorization's, fielding
and answering phone inquiries, scheduling appointments and maintaining various
daily office duties. Possess a solid command of most office administration
procedures and customer service duties, including dealing with internal and
external customers, information processing, pc literacy, and general office
software. Additional skills that have been developed include:  problem solving, proven communication skills,
attention to detail, customer satisfaction, conflict resolution, and
multi-tasking.


Skills
  • Coordination
  • Time Management
  • Administration and Management
  • Communications and Media
  • Management of Personnel Resources
  • Operation and Control
  • Troubleshooting
  • Customer and Personal Service
  • Social Perceptiveness
Experience
Patient Representatives Feb 2013Apr 2015 New Life Wellness Latrobe, PA
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
Medical Records and Health Information Technicians Jul 2012Feb 2013 Renaissance Cosmetic Center & Day Spa Greensburg, PA
  • Prepare patients for surgery, including positioning patients on the operating table and covering them with sterile surgical drapes to prevent exposure.
  • Monitor and continually assess operating room conditions, including patient and surgical team needs.
  • Provide technical assistance to surgeons, surgical nurses, or anesthesiologists.
  • Maintain files and records of surgical procedures.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Release information to persons or agencies according to regulations.
  • Process and prepare business or government forms.
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Process patient admission or discharge documents.
  • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
Customer Service / Sales & Support Nov 2011Jan 2013 Victoria's Secret Greensburg, PA
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Provide services to customers, such as order placement or account information.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Compute and record totals of transactions.
Sr. Syndication Coordinator Nov 1998Jun 2009 Production Masters Inc., Pittsburgh, PA

Conducted administrative procedures for domestic and international syndication.

Organized operations with production and post-production staff, clients, advertisers and television stations.

Acquired and scheduled satellite feed times; prepared satellite broadcast information, program schedules and traffic information.

Oversaw MGM Domestic syndication inventory distribution.
Education
Associate of Science : Surgical Technology Feb 2012 Sanford-Brown Pittsburgh, PA
Associate of Arts : Music, Video & Business Jun 1996 The Art Institute of Pittsburgh Pittsburgh, PA
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Resume Details

This is a real resume for a Patient Representatives in Greensburg, Pennsylvania with experience working for such companies as New Life Wellness, Renaissance Cosmetic Center & Day Spa, Victorias Secret. This is one of the hundreds of Patient Representatives resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Representatives resume.

Previous Companies:

  • New Life Wellness
  • Renaissance Cosmetic Center & Day Spa
  • Victorias Secret

Previous Job Positions:

  • Patient Representatives
  • Medical Records and Health Information Technicians
  • Customer Service
  • Sales & Support
  • Sr Syndication Coordinator

Schools:

  • Sanford-Brown
  • The Art Institute of Pittsburgh

Level of Education:

  • Associate of Science
  • Associate of Arts

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