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Carient Heart & Vascular - Patient Representative Resume Example

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Natalie Bennett
XXXX XXXXXX XXXX, Haymarket, VA 20169
Professional Summary

Accomplished and energetic Patient Representative with 15 years of experience combining management and customer service expertise in the healthcare field. Motivated leader with a passionate commitment to first rate patient care. 

  • Excel at patient care
  • Diligent, detail-oriented
  • Excellent communication and interpersonal skills
  • Extremely efficient in time management and multi-tasking
  • Judgment and Decision Making
  • Complex Problem Solving
  • Teamplayer
Patient Representative Apr 2009Present Carient Heart & Vascular Manassas, VA
  • Greet patients upon arrival.
  •  Review patient demographics and insurance information for completeness, accuracy and compliance with regulations.
  • Collect any copay, co-insurance or balances due on patient account
  • Accurately enter the payment into the system 
  • Answer telephones and direct calls to appropriate staff
  • Compile patient records, insuring complete and updated information prior to appointment
  • Schedule patients for any procedures ordered by doctor
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Arrange hospital admissions for patients.
  • Release information to persons or agencies according to regulations.
  • Scan and index medical records into correct patient charts
  • Obtain insurance authorizations for procedures in office.
  • Work closely with Doctor and other staff to ensure quality patient care
Hospital Scheduler Apr 2009Oct 2009 Carient Heart & Vascular Manassas, VA
  • Arrange hospital admissions for patients.
  • Schedule patient for cardiac catheterizations at two hospitals.
  • Instruct patient on preparations prior to arriving at the hospital
  • Compile patient records and provide them to the hospital in a timely manner
  • Collect procedure results for Doctors prior to the follow up appt.
  • Obtain any insurance authorizations required for procedure.
Insurance Authorizations Nov 2008Apr 2009 Haymarket Medical Haymarket, VA
  • Work closely with Providers to refer patients for specialty care.
  • Contact insurance companies to obtain authorizations for Specialist
  • Provide patient records and insurance authorizations to the Specialist
  • Collect the procedure results and scan into the patients chart.
Front desk Feb 2007Nov 2008 Lifetime Family Medicine Haymarket, VA
  • Answer telephones and direct calls to appropriate staff.
  • Greet patients on arrival
  • Confirm and update patient demographic and insurance information
  • Contact prior medical providers to obtain medical records
  • Compile medical records for other offices or patient per request
  • Scan and index medical records into patient charts
  • Answer phones and direct calls to appropriate staff
  • Obtain insurance authorizations for Specialty care
  • Prepare insurance claim forms  and review them for completeness.
  • Post or attach information to claim file.
  • Perform administrative support tasks, such as transmitting information or documents for patients and providers using computer, mail or fax machine
  • Collect, sort, distribute, or prepare mail, messages.
  • Work closely with Doctor and other staff to ensure quality patient care
Associate of Arts : Social Science Jun 1990 Central Florida Community College Ocala, FL
Employee of the Year, 2013
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Resume Details

This is a real resume for a Patient Representative in Haymarket, Virginia with experience working for such companies as Carient Heart & Vascular, Haymarket Medical, Lifetime Family Medicine. This is one of the hundreds of Patient Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Representative resume.

Previous Companies:

  • Carient Heart & Vascular
  • Haymarket Medical
  • Lifetime Family Medicine

Previous Job Positions:

  • Patient Representative
  • Hospital Scheduler
  • Insurance Authorizations
  • Front Desk


  • Central Florida Community College

Level of Education:

  • Associate of Arts

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