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Allegheny Health Network - Patient Financial Services Resume Example

Jayden Robinson
XXX XXXXXXX XXXXXX, Carnegie, PA 15106
Professional Summary

Accomplished and energetic Call Center Supervisor with solid history of achievement in call center.  Motivated leader with strong organizational abilities.

Areas of expertise include, communications, resolving problems, setting and maintaining goals.


Strong Interpersonal Skills Quick Learner

Time Management Clerical

Decisive Fast Decisions Problem Solver

Patient Financial Services/Customer Service Jun 2012Present Allegheny Health Network Pittsburgh, Pa Contribute to the successful flow of revenue  cycle by collecting patient payments, insurance information for verification and billing.  Provide solutions to customer concerns, which include charge audits, diagnosis code discrepancies and resolution to payment options.
Patient Access/Financial Counselor Apr 2012Jun 2012 Meadville Medical Center Meadille, Pa

Analytical support for Patient Access Department in determining patient's need for financial assistance.  Assist patient's with completing State Health Insurance applications. Help maintain hospital cash flow with collection of upfront co-pays and deductibles.

Collection Supervisor/Financial Assistance Coordinator Oct 2010Apr 2012 Conneaut Valley Health Center (Meadville Medical Center Subsidiary) Meadville, Pa

Supervised all monetary collections for the four rural health clinics that made up the Conneaut Valley Health Centers. Help to create and maintain the policies and procedures of the department.  Provided coaching, training and support for clinic staff who assisted in the process of monetary collections and payment schedules.

Maintained and organized all four clinics Financial Assistance Applications.

Senior Medical Collector Feb 1989Oct 2010 NCO Financial Systems Inc. Pittsburgh, Pa Successful 20 years experience in a medical collection call center, starting as a part time employee and working up to an award winning top collection representative. Working with a national company where I was certified in HIPPA and FDCPA.
Associate of Arts: Computer Science/Business Dec 1980 ICM School of Business Pittsburgh, Pa
High School Diploma: General Business Jun 1979 Carlynton High School Carnegie, Pa
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Resume Details

This is a real resume for a Patient Financial Services in Carnegie, Pennsylvania with experience working for such companies as Allegheny Health Network, Meadville Medical Center, Conneaut Valley Health Center Meadville Medical Center Subsidiary. This is one of the hundreds of Patient Financial Services resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Financial Services resume.

Previous Companies:

  • Allegheny Health Network
  • Meadville Medical Center
  • Conneaut Valley Health Center Meadville Medical Center Subsidiary

Previous Job Positions:

  • Patient Financial Services
  • Customer Service
  • Patient Access
  • Financial Counselor
  • Collection Supervisor


  • ICM School of Business
  • Carlynton High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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