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Physicians Pharmacy Alliance - Patient Engagement Specialist Resume Example

John Hall
XXXX XXXXXX XXXX XX XXX XXX , College Park , MD 20740 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Pharmacy Tech with 15 year background in pharmacy. Core competencies include customer service, following written instructions and computer skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Computers and Electronics
  • Judgment and Decision Making
  • Administration and Management
  • Time Management
  • Complex Problem Solving
  • Sales and Marketing
Experience
Patient Engagement Specialist 08/2012 to Present
Physicians Pharmacy Alliance Cary , NC
  • Interview patients or their representatives to identify problems relating to care.
  • Refer patients to appropriate health care services or resources.
  • Conduct an in-home medication inventory and assess both the patient and caregiver environments to determine which tools and resources will help them comply with your prescribed regimen.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
Pharmacy Tech 09/1999 to 09/2013
Walgreens Glen Burnie , MD
  • Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Maintain proper storage and security conditions for drugs.
  • Answer telephones, responding to questions or requests.
  • Prepare and process medical insurance claim forms and records.
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
  • Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
  • Operate cash registers to accept payment from customers.
Pharmacy Tech 03/2011 to 08/2012
Enlightened Washington , DC
  • Answer telephones, responding to questions or requests.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Education
Pharm D: Pharmacy May 2015 Howard Community College - Columbia , MD Currently in school now.
High School Diploma: General Studies Jun 2002 Whitehaven High School - Memphis , TN
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Resume Details

This is a real resume for a Patient Engagement Specialist in College Park, Maryland with experience working for such companies as Physicians Pharmacy Alliance, Walgreens, Enlightened. This is one of the hundreds of Patient Engagement Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Engagement Specialist resume.

Previous Companies:

  • Physicians Pharmacy Alliance
  • Walgreens
  • Enlightened

Previous Job Positions:

  • Patient Engagement Specialist
  • Pharmacy Tech

Schools:

  • Howard Community College
  • Whitehaven High School

Level of Education:

  • Pharm D
  • High School Diploma

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