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Kelly Service - Patient Care Advocate Resume Example

Luke Young
XX XXXXX XXXXX, Fairfield, OH 45014
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXX
Summary:
CAREER ASPIRATIONS/QUALIFICATIONS  
Goal-oriented
administrator dedicated to high levels of customer satisfaction and meeting
aggressive business goals. Integrate strong planning, independent and courteous
with 15 years experience; specialized knowledge in human resource and business
administration.
Skills:
  • Administration and Management
  • Active Listening
  • Personnel and Human Resources
  • Customer and Personal Service
  • Computers and Electronics
  • Clerical and Data Entry
  • Judgment and Decision Making
  • Economics and Accounting
Experience:
Patient Care Advocate Mar 2014Jan 2015 Kelly Service, Inc Express Scripts Mason, OH
  • Manage customer service inquiries for physician providers and clients; connected to pharmacy benefits.
  • Provide support to members in understanding and maximizing the use of their pharmacy distribution plan.
  • Use computerized structure tools to collect information and document case outcome.
Director Assistant Feb 2011Jun 2013 Mothers Helping Mothers Inc Columbus, OH
  • Directly developed training curriculum, urbanized lease agreements, and conducted new hire employment training for incoming employees
  • Report and work alongside of the Executive Director.
Tax Preparer Nov 2003Apr 2012 Columbus, OH
  • Developed and facilitated daily tax preparation workshops.
  • Provided income tax return forms for businesses.
  • Conducted assessments and training for existing tax preparers.
  • Review financial records, for prior tax year income statements and documentation of expenditures.
Trainer/Input Specialist Oct 2007Aug 2010 Bare Escentuals Groveport, OH
  • Supervised staff of 20; oversaw training curriculum and conducted skills training for temporary service workers.
  • Advised, monitored, evaluated, and reported progress. Conducted daily performance evaluations as well as processed inventory for cosmetics.
  • Driven equipment
Data Entry/ Scanner Technician May 2001Nov 2003 Waterfield Mortgage Company - Fort Wayne
  • Coordinated and administered  real estate service by implementing, leading, evaluating control program activities.
  • Exhibit the ability to maintain highly confidential information.
Education:
Associate of Arts : Office Administration Columbus State Community College
Business Administration & Human Resource Managem Franklin University
Community Service:

Volunteer, Women & Shelter Food Bank, 2009-2011

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Resume Details

This is a real resume for a Patient Care Advocate in Fairfield, Ohio with experience working for such companies as Kelly Service, Inc, Express Scripts. This is one of the hundreds of Patient Care Advocate resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Care Advocate resume.

Previous Companies:

  • Kelly Service
  • Inc
  • Express Scripts

Previous Job Positions:

  • Patient Care Advocate
  • Director Assistant
  • Tax Preparer
  • Trainer
  • Input Specialist

Schools:

  • Columbus State Community College
  • Franklin University

Level of Education:

  • Associate of Arts

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