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AeroTek - Patient Accounts Resume Example

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Nathan Gonzalez
XXXX XXXXX XXXX XXXXX XXX, Pensacola, FL 32526
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Skills
  • Customer and Personal Service
  • Clerical
  • Speaking
  • Active Listening
  • Reading Comprehension
  • Computers and Electronics
  • Administration and Management
  • Telecommunications
  • HIPPA Compliance
  • Data Entry & 10 Key Skills
  • Electronic Health Records
  • Licensed Notary
  • Patient Accounts
Experience
Patient Accounts Oct 2014Mar 2015 AeroTek / Sacred Heart Hospital Pensacola, FL
  • Received payments and posted amounts paid to customer accounts.
  • Answered customer questions regarding problems with their accounts.
  • Processed daily mail incoming and outgoing mail.
  • Made daily deposits to bank and kept cash drawer updated and current with set amount for office.
  • Verified patients insurance and made sure they were covered with the proper terms for inpatient and outpatient services.
  • Updated returned mail with the proper addresses via Passport system and USPS on a daily basis.
  • Set up payment plans through Clear Balance hospital program and ran patients through Experian to see if they qualified for Uncompensated Care programs
Administration Jun 2014Sep 2014 Tompkins Painting, Inc. Pensacola, FL
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Made travel arrangements for employees.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Typed proposals for painting bids.
  • Utilized QuickBooks on a daily basis.
  • Prepared deposits.
Office Clerk / Scanning Dept. Nov 2010Jun 2014 ManPower / ECHD Pensacola , FL
  • Prepare, scan and perform quality assurance inspections of numerous medical records, human resource records and financial records.
  • Stored the records into the Health Department Database for future use by personnel and for customer access.
Customer Service Representative Sep 2009Feb 2010 Landrum Staffing / CHCS Pensacola, FL

Interacted with customers and agents to provide information in response to requests and inquiries regarding providers and medications for open enrollment of Medicare.

Call Center Representative Jun 2008Nov 2009 West Corporation / Comcast Cable Pensacola, FL
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Discretely and diplomatically resolved technical issues with customers via telephone, while respecting both customer and company privacy.
  • Provided superior customer service with all customer interactions, and utilized retention techniques to proactively retain existing customers.
  • Answered billing-related questions and handled high volumes of payment activity.
Administrative Assistant / Front Office Sep 2004Jan 2008 McNorton Mechanical Contractors, Inc. Pensacola, FL
  • Utilized QuickBooks and Peachtree Accounting software on a daily basis.
  • Answered phones, dispatched service calls, typed proposals and prepared payroll.
  • Performed bookkeeping, data entry and administrative work related to the accounts payable/receivable system.
  • Prepared warranty information, disbursed purchase orders for material, transferred calls to answering services for evening and weekend calls, and secured building and premises after business hours.
Medical Records Clerk / Release of Information Aug 2000Sep 2004 Chart One / West Florida and Sacred Heart Hospitals Pensacola, FL

Answered phones, provided excellent customer service, and pulled medical records to be copied for patients involved in legal proceedings, for other physicians and for their own personal use.

Completed accounts payable/receivable and filed medical charts using numerical and terminal digit filing systems.

Education
Diploma : Medical Billing and Coding May 2011 Ultimate Medical Academy Tampa, FL Developing, maintaining, and operating health record indexes and retrieval systems to collect, classify, store, or analyze information.
Assigning codes to patient symptoms, diagnosis, and treatment to process reimbursements.
Generating, reviewing and transmitting claims.
Certificate : Medical Secretary Jul 2000 George Stone Vocational Center Pensacola, FL
Accounting Locklin Vocational Technical Center Milton, FL
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Resume Details

This is a real resume for a Patient Accounts in Pensacola, Florida with experience working for such companies as Aerotek, Sacred Heart Hospital, Tompkins Painting. This is one of the hundreds of Patient Accounts resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Accounts resume.

Previous Companies:

  • AeroTek
  • Sacred Heart Hospital
  • Tompkins Painting

Previous Job Positions:

  • Patient Accounts
  • Administration
  • Office Clerk
  • Scanning Dept
  • Customer Service Representative

Schools:

  • Ultimate Medical Academy
  • George Stone Vocational Center
  • Locklin Vocational Technical Center

Level of Education:

  • Diploma
  • Certificate

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