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Palomar Health - Patient Access Supervisor Resume Example

XXXX XXXX XXXXXXX XX, Escondido, CA 92026
Benjamin Taylor
Professional Summary:

Accomplished and energetic Patient Access Supervisor with a solid history of achievement in customer excellence. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include creating the ideal patient experience, managing staff, and high-quality assurance. 

  • Operation Monitoring
  • Quality Control Analysis
  • Customer and Personal Service
  • Critical Thinking
  • Active Learning
  • Active Listening
  • Operations Analysis
Patient Access Supervisor Jun 2006Present Palomar Health Escondido, CA
  • Assisted Trauma Clinic from 12/2012 - 07/2013 with data entry, demographic verification, code entry for trauma registry
  • Created district wide downtime trauma/disaster registration process
  • Account audit, charge review and charge capture, quality assurance
  • Manage a staff of 75 at NPMC and PHDC, preparing work schedules and assigning specific duties
  • Establish and implement departmental policies, goals, objectives, and procedures
  • Support patient throughput for the Emergency Department, Outpatient and Inpatient Procedures, MHU, and Labor & Delivery
  • Coaching and corrective action
  • Increased point of service collections yearly, $1 million was collected for 3 months, which is a Palomar Health recod
Patient Access Rep Team Lead Apr 2004Apr 2006 Sharp Healthcare San Diego, CA
  • Oversight of 10 employees and 3 admissions departments  
  • Hiring and Firing
  • Implementation of policies and procedures

  •  Coaching and corrective action

  • Quality assurance for a prompt, clean bill drop

  • Assisted night House Supervisor with bed control

  •  Patient/Trauma Registration

  •  Collected co-pays, deductibles and posted payments

Patient Access Rep Jun 2000Mar 2004 Sharp Mesa Vista San Diego, CA
  • Financial counselor

  • Conducted in-services for staff meetings

  • Assisted with panel interviews and new hire training

  • Gathered information for Referral Tracking System

  • Organized and delegated workload for the PM shift

  •  Ran admit, discharge and NP reports

  • Worked hold bill and charge correction reports

  • Daily cashier operations, ordered money, collected co-pays and deductibles and posted payments

  • Patient registration, insurance verification, pre-billed accounts, verified account charges and final verified accounts for clean billing

  • Operated PBX board, meet and greet all clients

Bachelor of Science : Health Administration Aug 2015 University of Phoenix Escondido, CA
Bachelor of Arts : Business Administrations San Diego State University San Diego, CA
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Resume Details

This is a real resume for a Patient Access Supervisor in Escondido, California with experience working for such companies as Palomar Health, Sharp Healthcare, Sharp Mesa Vista. This is one of the hundreds of Patient Access Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Access Supervisor resume.

Previous Companies:

  • Palomar Health
  • Sharp Healthcare
  • Sharp Mesa Vista

Previous Job Positions:

  • Patient Access Supervisor
  • Patient Access Rep Team Lead
  • Patient Access Rep


  • University of Phoenix
  • San Diego State University

Level of Education:

  • Bachelor of Science
  • Bachelor of Arts

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