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Mercy Hospital Ardmore - Patient Access Representative Resume Example

Dfinela Otylar
XXXX XXX XXX XXXXX, Sulphur, OK 73086
XXXX XXX XXX XXXXX, 73086, Sulphur OK
XXXXXXXXXXXXXXXXXXXXXXXXX
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Professional Summary

Motivated leader with strong organizational and prioritization abilities, with a drive for excellence. 9 years in the medical field has given me outstanding knowledge of medical terminology, HIPPA compliance, and exceptional customer service skills with established career working in clinical and office settings.

Skills
  • Self- Motivating
  • Ability to Work Under Pressure
  • Exceptional Customer Service
  • Critical Thinking and Problem Solving
  • Time Management
  • Privacy of Patient and Coworkers
  • Computer skills
Experience
Patient Access Representative Feb 2017Current Mercy Hospital Ardmore Ardmore, OK
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Maintain knowledge of community services and resources available to patients.
  • Refer patients to appropriate health care services or resources
  • Analyze patients' abilities to pay to determine which approach to take when financially educating the patient 
  • Registered patients at an accuracy rate of 99%
  • Continuously met monthly collection of 80% or higher of a $12,000-$14,000 personal goal given my my manager
  • improved resource tip sheets for other employees to follow
  • obtained exceptional cash handling skills
  • Effectively learned Microsoft Office, including but not limited to Excel, outlook, work
  • Assisted with scheduling staff
  • Answered all calls that were directed to the Emergency Department 
Certified Nursing Assistant Aug 2015Jul 2016 Oklahoma Veteran Center Sulphur, OK
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Turn or reposition bedridden patients.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Certified Medicaian Aide Aug 2015Feb 2016 Artesian Home Sulphur, OK

  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Feed patients or assist patients to eat or drink.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Explain medical instructions to patients or family members.
  • Stock or issue medical supplies, such as dressing packs or treatment trays.
  • Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
  • Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Certified Nursing Assistant and Restorative Aide Feb 2011Aug 2015 Peach Tree Place Weatherford, TX
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Turn or reposition bedridden patients.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Feed patients or assist patients to eat or drink.
  • Exercise patients who are comatose, paralyzed, or have restricted mobility.
  • Assist patients to dress, undress, or put on and remove supportive devices, such as braces, splints, or slings.
  • Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.
  • Participate in patient care tasks, such as assisting with passing food trays, feeding residents, or bathing residents on bed rest.
  • Administer active or passive manual therapeutic exercises, therapeutic massage, or heat, light, sound, water, or electrical modality treatments, such as ultrasound.
  • Instruct, motivate, safeguard, or assist patients practicing exercises or functional activities, under direction of medical staff.
  • Record treatment given and equipment used.
Certified Nursing Assistant and Restorative Aide Jun 2008Feb 2011 Azle Manor Nursing Home Azle, TX
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Provide information such as directions, visiting hours, or patient status information to visitors or callers.
  • Clean and organize work area and disinfect equipment after treatment.
  • Administer active or passive manual therapeutic exercises, therapeutic massage, or heat, light, sound, water, or electrical modality treatments, such as ultrasound.
  • Instruct, motivate, safeguard, or assist patients practicing exercises or functional activities, under direction of medical staff.
  • Record treatment given and equipment used.
  • Confer with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, or coordinating treatment.
  • Observe patients during treatment to compile and evaluate data on patients' responses and progress and report to physical therapist.
  • Observe patients during treatment to compile and evaluate data on patients' responses and progress and report to physical therapist.
Education
Certified Medication Aide and 3 Advanced Certifications May 2017 Mid-America Technology Center Wayne, OK

Certified Medication Administration

Other certifications obtained in conjunction:

-Nasogastric Administration

-Glucose Monitoring

-Insulin Administration

Certified Nursing Assistant Jun 2008 Azle Manor Nursing Home Azle, TX

While working at Azle Manor, I earned my CNA certification.

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Resume Details

This is a real resume for a Patient Access Representative in Sulphur, Oklahoma with experience working for such companies as Mercy Hospital Ardmore, Oklahoma Veteran Center, Artesian Home. This is one of the hundreds of Patient Access Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Access Representative resume.

Previous Companies:

  • Mercy Hospital Ardmore
  • Oklahoma Veteran Center
  • Artesian Home

Previous Job Positions:

  • Patient Access Representative
  • Certified Nursing Assistant

Schools:

  • Mid-America Technology Center
  • Azle Manor Nursing Home

Level of Education:

  • Certified Medication Aide and 3 Advanced Certifications
  • Certified Nursing Assistant

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