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Indian Path Medical Center - Patient Access Representative Resume Example

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XXX XXXXX XXXXXX, Kingsport, TN 37664
XXX XXXXX XXXXXX, 37664, Kingsport TN
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Professional Summary

Seasoned Customer Service Representative with more than 20 years of experience in fast-paced customer orientated positions . Excellent listening and communication skills. Track record of achieving exceptional results in goal setting and procedures outlined by company.

Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Critical Thinking
  • Time Management
  • Judgment and Decision Making
  • Systems Analysis
  • Sales and Marketing
Experience
Patient Access Representative Sep 2018Current Indian Path Medical Center Kingsport, TN

Register Emergency Department patients as the enter into triage. Rapid response and communication to ED Nurses on patients that need expedited care. Accurately identify patients insurance for billing. Collecting monies due for Emergency visit. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.

Customer Service Representative Oct 2017Sep 2018 Agero Blountville, TN

Provide  exceptional customer service, such as obtaining information regarding roadside assistance needs. Determine customers location accurately and dispatch local service providers and referrals to auto repair shops in the area. Identify Emergency situations and dispatch to local 911 if needed.  Meet and exceeded in all categories that were outlined in call handling time and procedures. 

Wave Research Clerk Sep 2016Sep 2017 HSN Fulfillment Center Piney Flats, TN

Systematically investigated delays and exceptions on packages. Organized these findings in spreadsheet form and effectively communicated results with appropriate personal. Identified packages with errors prior to shipping within the shipping department. Picked product with RF gun and properly packaged  to ship to customers.

Assistant Manager Oct 2013Mar 2016 Check Into Cash Bristol, TN

Provided excellent customer service, such as obtaining and informing customers of loan products. Collected on monies owed and meet or exceeded companies guidelines. Increased title loans by 200% in one years time. Knowledgeable with check cashing and Western Union transactions. Handled large amounts of money accurately. 

Lead generator Nov 2008Jul 2012 Jones Boys Las Vegas, NV

Provide exceptional customer service, such as outbound calling to business owners nationwide to offer ad placement on Google, Bing and Yahoo. Create, maintain, and enter information to our sales department. Meet and exceeded goals outlined by companies policy.

Education
High School Diploma Jun 1992 Elko High School Elko, NV
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Resume Details

This is a real resume for a Patient Access Representative in Kingsport, Tennessee with experience working for such companies as Indian Path Medical Center, Agero, Hsn Fulfillment Center. This is one of the hundreds of Patient Access Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Access Representative resume.

Previous Companies:

  • Indian Path Medical Center
  • Agero
  • HSN Fulfillment Center

Previous Job Positions:

  • Patient Access Representative
  • Customer Service Representative
  • Assistant Manager
  • Lead Generator

Schools:

  • Elko High School

Level of Education:

  • High School Diploma

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