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Geisinger Medical Center - Patient Access Representative Resume Example

Jayden Robinson
XXX XXXXXX XXX XX, Danville, PA 17821
Professional Summary

Service-oriented patient access representative with more than 22 years background in hospital environment. Core competencies include clerical, good listening and coordination as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Clerical
  • Active Listening
  • Time Management
  • Negotiation
  • Coordination
  • Active Learning
Patient Access Representative Sep 1994Present Geisinger Medical Center Danville, Pa
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
  • Distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Contact hospitals to schedule studies closer to patients' home.
  • Explain policies, procedures, or services to patients using medical knowledge.
  • Provide training to new staff. 
  • Collect copayments and past bills.
  • Print schedules for providers at outreaches.
  • Contact patients to remind, schedule, cancel, and confirm appointments.
  • Obtain referrals from primary care sites.
  • Travel to outreach clinics to work.
  • Provide back up for the lead person, including doing statistics, weekly schedules, requesting cars for outreaches, scheduling coverage at outreaches, and approving days off. 
File Clerk and Flex for Pediatrics Dec 1993Sep 1994 Geisinger Medical Center Danville, Pa
  • Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering, check them in and out for appointments, and direct them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to patients, using computer, mail, or facsimile machine.
  • Schedule appointments.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
File Clerk Mar 1990Nov 1991 Geisinger Medical Center Danville, Pa
  • Gather materials to be filed from departments or employees.
  • Perform general office duties such as copying, operating office machines, and sorting mail.
  • Track materials removed from files to ensure that borrowed files are returned.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Find and retrieve information from files in response to requests from authorized users.
  • Scan or read incoming materials to determine how and where they should be classified or filed.
  • Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
  • Assign and record or stamp identification numbers or codes to index materials for filing.
High School Diploma Jun 1991 Danville High School Danville, Pa
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Resume Details

This is a real resume for a Patient Access Representative in Danville, Pennsylvania with experience working for such companies as Geisinger Medical Center. This is one of the hundreds of Patient Access Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Access Representative resume.

Previous Companies:

  • Geisinger Medical Center

Previous Job Positions:

  • Patient Access Representative
  • File Clerk and Flex for Pediatrics
  • File Clerk


  • Danville High School

Level of Education:

  • High School Diploma

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