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Children Healthcare of Atlanta - Patient Access Resume Example

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Ryan Nelson
XXXX XXXXXXXX XXXXX, Ellenwood, GA 30294
XXXXXXXXXXXXXXXXXXXX
Ph: XXX XXXXXXXX
Professional Summary

An accomplished and energetic individual with a solid history of achievement in working with the public.  A motivated leader with strong organizational and prioritization abilities. Areas of expertise include Customer Service, Computer and Managerial skills as well as excellent communication and time management skills.  Handle tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening & Service Orientation
  • Clerical & Coordination
  • Complex Problem Solving
  • Judgment and Decision Making
  • Administration and Management
  • Sales and Marketing
  • Computer (Word, Excel, PowerPoint, Outlook, Graphics, Publisher)
Experience
Patient Access Jan 2005Oct 2013 Children Healthcare of Atlanta Atlanta, Ga
  • Customer service - interact with patients on a daily basis
  • Receive payments and post amounts paid to customer accounts.
  • Confirm insurance status (active/inactive), as well as claims and payment.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records
  • Verify accuracy of billing data and revise any errors.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Plan, implement and administer programs and services in a health care or medical facility.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
MORTAGE ADMINISTRATIVE ASSISTANT Oct 2001Aug 2004 BB&T ATLANTA, GA
  • Search public records for transactions such as sales, leases, and assessments
  • Verify legal descriptions of properties by comparing them to county records.
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner
  • Attend meetings to record minutes.
  • Process payroll information.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
    .
RATES & TARIFF COORDINATOR Feb 1993Aug 2001 AT&T ATLANTA, GA
  • Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
    • Provide assistance for customers with special billing requests.
      • Perform clerical duties such as typing, proofreading, and sorting mail.
        • Promote company products, services, and savings plans when appropriate to the Public Service Commission
        • Prepare Tariff Rates and adjustments for nine southern states that were approved by the PSC
        • Update directory information.
Education
Bachelor of Arts: Business Management May 2002 Morris Brown Atlanta, Ga
Community Service

Organize and implement special church functions. ie: Church Anniversaries, fund raisers, and plays.

Organize & Plan Family Reunions

Volunteer for Grandson sports teams

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Resume Details

This is a real resume for a Patient Access in Ellenwood, Georgia with experience working for such companies as Children Healthcare Of Atlanta, Bb&t, At&t. This is one of the hundreds of Patient Access resumes available on our site for free. Use these resumes as templates to get help creating the best Patient Access resume.

Previous Companies:

  • Children Healthcare of Atlanta
  • BB&T
  • AT&T

Previous Job Positions:

  • Patient Access
  • MORTAGE ADMINISTRATIVE ASSISTANT
  • RATES & TARIFF COORDINATOR

Schools:

  • Morris Brown

Level of Education:

  • Bachelor of Arts

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