DummBlonde Designs - Partner Resume Example

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Henry Hernandez

XXXX XX XXXXXXX XXX XXXXX , Austin , TX 78749

H: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXX

Summary

Managing Director driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with clients, vendors, and service providers. Adept at creating strategic alliances with organization leaders to effectively align with and support key business initiatives. Excel at building and retaining high performance teams by hiring, developing, and motivating skilled professionals.

Skills

Team Management
Business Development

Start-up Company Creation, Implementation & Management
All Aspects of Marketing

Lead Generation
Web Design & Optimization

Revenue Generation
Strategic Planning

Contract Writing & Negotiation
Program Management

Recruitment & Hiring
Project Coordination

Working within strict deadlines
Cost Control

Employee Training & Motivation

Experience

Partner/Interior Decorator 04/2014 - Present
DummBlonde Designs - Austin , Tx

Supported Interior Designer in all aspects; including taking site measurements, space planning, fabrics, overall home decor, furniture design layout, selection of interior colors, contractor hiring and managing as well as overall project management and billing.

Created and presented design boards for all clientele.

Staged occupied homes for sale by recommending changes to furniture arrangement, reduction of clutter, full home organization and in some cases painting rooms in a neutral color.

Made recommendations, room flow changes and purchases and placement of new furniture and decor with the homeowners limited budget in mind.

Staged model homes within a set deadline and budget.

Selected furniture, decor accessories and all interior lighting to increase appeal of the home to potential buyers.

Created alternative design concepts for company owner which I then presented to our clientele for projects sales.

Collected and managed company accounts receivables and payables.

Owner/Director 03/2009 - 01/2014
Skin Spa Austin Lounge, LLC. - Austin, Tx

Creator of the concept, company, branding, logo, location, layout, interior design and was the general contractor for entire spa build-out.Established employee operations guideline manual to standardize procedures, expectations and human resources.Responsible for recruiting, interviewing, hiring and implementing trainings for all staff.Developed company website entirely as well as wrote and managed the SEO and upkeep for overall site maintenance.Created and managed all marketing PR including Social Media.Attended National Industry Seminars to maintain education for myself and build the best Vendors of Organic and Medical skin/body products available for our clientele.Coordinated with equipment and process teams ensuring compliance to all TDLR protocols and maintain quality.Prepared weekly and vacation schedules for staff while maintaining continuous revenue production.Developed and conducted weekly training sessions on retail skincare products and all spa marketing strategies.Created and coordinated bi-weekly in-spa marketing events as well as attended all outsourced industry marketing events.Greeted and managed guests' experience from entrance to exit of the spa.Implemented superior customer service to ensure client satisfaction.

Sales/Project Manager/SEO Maintenace 10/2005 - 12/2007
Search Engine Leap, LLC. - Austin , Tx Generated site design sales, monitored and maintained e-commerce websites and databases on a regular basis; performed updates and changes quickly and efficiently as required. Performed a variety of webmaster functions to ensure that the website works properly and the content is well optimized to generate leads & sales.
Worked closely with application developers, interface designers, editors and specialists to ensure website top performance. Worked in coordination with different departments and clients to sort out their technical issues and address queries in regards to their websites. Conducted market research to stay current with the latest technologies as per market trends. Research fields included: lead generation, content writing, keyword writing, contact information tracking, SEO and link building.

Customer Service Supervisor/Call Center Management 07/1997 - 06/2002
AT&T Wireless Corporation - Austin , Tx Received recognition awards for service and call center management. Managed Customer Service Level I-III Customer Service Representatives ranging from 12-16 Representatives per team. Presented and implemented training for new and current employees on my team.
Received Circle of Excellence Awards for my company service, commitment to excellence, training, management and team support. Attended all corporate continuing education, sales marketing, customer service standards and company guideline policy training courses available for extended knowledge, team management and personal growth within the company.

Education