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Conifer Health Solutions - Paitent Account Representative Resume Example

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Ella Peterson
XXX X XXXXXX XXXX XX XXXX, Lexington, KY 40509
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Anatomy & Physiology
  • CPT-4 coding
  • ICD-9-CM/ICD-10 coding
  • Medical Terminology
  • Medical Insurance Billing Practice
  • Medicare and Medical Reimbursements
  • Third Party Reimbursements and HIPPA Microsoft Word, Outlook, Excel and PowerPoint
  • Excellent customer service skills
  • Extensive Filing and Medical record skills
  • Excellent and Extensive Debt collector skills
Experience
Paitent Account Representative Jan 2013Present Conifer Health Solutions Lexington, KY Responsible for all aspects of follow up and collections, including making telephone calls, accessing payer websites.  Identify issues or trending and provide suggestions for resolution.  Accurately and thoroughly documents the pertinent collection activity performed.  Review the account information and necessary system applications to determine the next appropriate work activity.  Verify claims adjudication utilizing appropriate resources and applications.  Initiate telephone or letter contact to patients to obtain additional information as needed.  Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers.  Edit claims to meet and satisfy billing compliance guidelines for electronic submission.  Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory.
Health Insurance Customer Care Team Lead Jan 2009Jan 2011 Xerox Corporation Lexington, KY
  • Work from home) Trained new customer care representatives Monitored calls for quality assurance measures Prepared daily reports for management Counseled and guided representatives in handling disputes or questions.
Customer Service Representative Jan 1998Jan 2007 Check Redi Lexington, KY
  • Handled collections on more than 100 past due accounts daily Processed and collected payments for bad check debts Prepared correct payment posting to accounts Addressed and assisted customer with payment disputes Employee of the month with highest collection.
Education
Medical Billing and Coding Jan 2012 National College Lexington, Kentucky Medical Billing and Coding GPA: 3.50 Cum Laude
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Resume Details

This is a real resume for a Paitent Account Representative in Lexington, Kentucky with experience working for such companies as Conifer Health Solutions, Xerox Corporation, Check Redi. This is one of the hundreds of Paitent Account Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Paitent Account Representative resume.

Previous Companies:

  • Conifer Health Solutions
  • Xerox Corporation
  • Check Redi

Previous Job Positions:

  • Paitent Account Representative
  • Health Insurance Customer Care Team Lead
  • Customer Service Representative

Schools:

  • National College

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Paitent Account Repr...

Lexington, Kentucky

Companies Worked For:

Conifer Health Solutions, Xerox Corporation, Check...

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