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Melisa Dasilva House Cleaning Services - Owner Resume Example

Noah Smith
XXX XXXXXXXXXX XX, Vacaville, CA 95687
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic House Keeping Aid with a solid history of achievement in cleaning. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include maintaining homes, communicating with home owners and strong referral business.

Seasoned cleaning professional with more than 14+ years of experience in fast-paced home environment. Excellent cleaning and communication skills. Track record of achieving exceptional results in strong referral and satisfied cliental.

Responsible cleaning professional proficient in maintain homes and punctual time management. Passionate and motivated, with a drive for excellence. 14+ years in house keeping and customer service positions.

Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Reliable and determined with specialized knowledge in house keeping.

Outgoing business owner offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in cleaning products and time management  and fast learner with unique ability to relate to diverse clients and close high-dollar sales.

Skills
  • Customer and Personal Service
  • Negotiation
  • Active Learning
  • Judgment and Decision Making
  • Food Production
Experience
Owner Aug 2000Present Melisa DaSilva house cleaning services Vacaville, CA
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Hang draperies and dust window blinds.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Waitress/ Hostess/ Gift Shop Lead/ Baker Jun 2001Aug 2003 Marie Callenders Fairfield, Ca
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Provide guests with information about local areas, including giving directions.
Cashier/ Hostess Nov 1998Oct 1999 JJ Norths Grand Buffet Fairfield, CA
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Plan store layouts or design displays.
Cashier, Trainer Jun 1996Nov 1998 Dairy Queen/ Orange julius Fairfield, CA
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan store layouts or design displays.
Hostess Oct 1994Feb 1995 JJ Norths Grand Buffet Fairfield, Ca
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Take orders from patrons for food or beverages.
  • Clean tables or counters after patrons have finished dining.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Provide guests with information about local areas, including giving directions.
Education
GED Jun 2013 Fairfield High School, Fairfield Adult School Fairfield, Ca
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Resume Details

This is a real resume for a Owner in Vacaville, California with experience working for such companies as Melisa Dasilva House Cleaning Services, Marie Callenders, Jj Norths Grand Buffet. This is one of the hundreds of Owner resumes available on our site for free. Use these resumes as templates to get help creating the best Owner resume.

Previous Companies:

  • Melisa DaSilva house cleaning services
  • Marie Callenders
  • JJ Norths Grand Buffet

Previous Job Positions:

  • Owner
  • Waitress
  • Hostess
  • Gift Shop Lead
  • Baker

Schools:

  • Fairfield High School, Fairfield Adult School

Level of Education:

  • GED

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